I booked this restaurant for my husbands birthday. I booked a cab for a 10 minute journey that turned into 35 minutes. The sat nav alerted the driver to a police incident when we were just around the corner and he went all the way back to Ladbroke Grove and all its chaos. Then we ended up at a closed road which diverted us again. Aware of the 10 minutes grace allowed I called the restaurant to let them know we would be about 5 minutes late. We arrived 7 minutes late, stressed. I immediately apologised to the lady who showed us to our table but she was not friendly with no smile. Demanding our order before I had fully sat down and taken my coat off, wanting to know what sides, I had to ask where the menu was, we couldn't read it as both forgotten our reading glasses, fortunately I could remember it. I was in the middle of asking for a bottle of wine when she walked away. Realising I was still talking she came back and made me feel as if it was totally absurd to be asking for a bottle of wine at that point. She must know that is normal in many English restaurants. She could have politely just said that another person would take the wine order. It was so unpleasant and bizarre I said to her I don't feel like I am in a restaurant. I work with people who arrive for booked appointments. If someone is late it is obvious if it is genuine or not and as a professional my aim is to make them feel welcome and comfortable, it may mean they cannot have the appointment or all of it but I would never be rude. We only had a main and a dessert so there was plenty of time. She did eventually smile and was friendly by the end of the meal. The food was great and the other lady who also served us was...
Read moreExtremely Disappointed with Cépage Restaurant
I was incredibly excited to dine at Cépage after seeing glowing ads and TikToks promoting the restaurant. I even invited a close friend along, hoping to share what I anticipated would be an amazing experience. Unfortunately, it turned out to be nothing short of a disaster.
The food was absolutely shocking. My friend ordered the onion soup, which was essentially a soggy piece of French baguette drowning in a watery liquid—hardly what I’d call a soup. I opted for the mushroom tartelette, which bore no resemblance to a tartelette in taste, texture, or presentation. It was utterly appalling.
For our mains, we both ordered bavettes. Mine had to be sent back because I requested it well-done, and it arrived rare. The béarnaise sauce was unrecognizable—its aftertaste was unpleasant, and it didn’t resemble a proper béarnaise at all.
Hoping dessert would redeem the meal, I ordered the “famous” chocolate mousse I had seen online. To my horror, it was a tasteless mess—more like runny dark chocolate covered in something unidentifiable. It wasn’t a mousse or a soufflé, just a complete disappointment.
To top it all off, we ordered mint tea, and it never even arrived. When I voiced my concerns to the manager, she simply handed me the bill of £120 (and mind you, no alcohol was involved, only water) and said, “Thank you.”
I left feeling frustrated and utterly let down. For such a highly marketed establishment, the experience was terrible. I will never return, and I can’t recommend it to anyone.
Many...
Read moreCame her for a drink and end up having some food.This was a big surprise to me. the restaurant is nicely decorated -industrial type very simple but warm a mix of school chair. French bistro table and home wooden table . the staff is super friendly and very serviable .Manager Vickish very knowledgeable on the wine, calm and licen to your need. the champagne they have by the glass is very good . don t change it ! then we started on the food . Valere very young chef .but is team as pout so much originality without doing it to complicated. The food is very good simple well presented. from start to finish. we have the tapenade who did have the taste of the small Nicoise olive as it should be . then we did have the boudin noir from the pays basque . asperge and mackerel with hollandaise sauce with the smoke almond flake. the tartare hand cut with the betroot chips and marrow bone. well season best tartare of the year for me . then the pain perdu witch was delicious and some mignardise with mash mallow ,macaroon and a Chocolat mousse who was just perfect as it is very rare to find her . i m stile salivating and enjoying watching my pictures from last night . you will definitely see me again . what an evening thank you for the experience. would love to have this restaurant next to me as my...
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