Costa Coffee — Restaurant in London

Costa Coffee was founded in London in 1971 by Sergio Costa as a wholesale operation supplying roasted coffee to caterers and specialist Italian coffee shops. It was acquired by Whitbread in 1995, sold in 2019 to The Coca-Cola Company in a deal worth £3.9bn, and has grown to 3,401 stores across 31 countries and 18,412 employees. The business has 2,121 UK restaurants, over 6,000 Costa Express vending facilities and a further 1,280 outlets overseas, including 460 in China.

Coca-Cola acquired Costa from parent company Whitbread PLC for US$5.1 billion on 3 January 2019, providing a coffee platform across parts of Europe, Asia Pacific, the Middle East, and Africa.

Costa branches sell hot and cold drinks, sandwiches, cakes and pastries, and snacks. In 2020, the brand collaborated with three chocolate brands (Quality Street, After Eight and Terry's) for some of their limited-edition Christmas drinks.

Costa moved its roastery from Lambeth to Basildon, Essex, in May 2017 with an investment of £38 million, increasing their annual coffee-roasting capacity from 11,000 to 45,000 tonnes.

In 2020, Costa Coffee canned coffee was introduced.

Costa Coffee employs Gennaro Pelliccia as a coffee taster, who had his tongue insured for £10m with Lloyd's of...

This coffee shop used to be run a lot better in the past. Foremost, the staff are excellent - they do their best but are overworked by head office. We have a lot of aggressive beggars moving about, people not buying anything but staying extended hours/and/or bringing foods from other stores and making a mess, under-aged children vaping upstairs, toilets are filthy. The manager has pushed for CCTV upstairs to help them monitor, sadly middle-management and head office are more interested in their profits than the safety of their Harrow customers. In summer you will see flies everywhere upstairs, one even landed in my coffee. There are absolutely no safety procedures when complaints are made. Harrow is becoming more violent, this is not something the staff should be made to deal with. There needs to be better accessible security for the store for peace of mind. For a company that makes so much from the Harrow community, the lack of care is truly...

was there on Sunday with my mom and friend around 2:15 , the cafe was busier than expected and had only 2 people working inside and was little worried if they would take longer to serve. personally do not prefer to order coffee when its busy as i had earlier experience in many places as they give some bubbles in a cup. I was very much impressed by the girl with hijab on working behind doing multiple drinks together. i ordered a flat white, cappuccino and caramel frappe and some cakes. didn't had to wait longer, before the man finished taking the next order she served us all the drinks and thanked me with a beautiful smile, wasn't expecting the cappuccino to be very creamy and perfect and the flat white had a beautiful pattern ;) overall the customer service was faster than any other stores visited before and was entertained by watching them work and would definitely visit again and i appreciate the team for their great...