Domino's Pizza - London - Upminster — Restaurant in London

Terrible service. collected over £100 worth of food got home and 2 orders were missing (2 kids dinners) called up and they would not send the order to us , spoke to manager and no use at all. 3 days later and we are still trying to get the money refunded. Totally incompetent staff and management, and they are telling us that it will take 5 days to refund to the card. will never use Dominos again. Would give no stars if that was an option UPDATE. It's now 4 months later and just received a reply to resolve the problem. After 4 months we still haven't received a refund for the missing food after many attempts. If you think a pre typed generic apology is going to be enough to get me to spend money in your business again after you stole from me, then you are mistaken. I have not used Dominoes since and never will again , especially the...

Ordered pizza's for my sons birthday party at 8.30pm. I called up after 1hr 20 mins to see where it was and they informed me that they had put it down for collection instead of a delivery and that it had been sitting under the heat lamp for the last 20 mins. They offered a replacement if I was will to wait another hour or alternatively I could have the original pizza, in the guys own words 'should still be warm'. When I asked when it would be delivered they said another 20 mins. I then called again after 40 mins to chase up again. In all we waited over 2 hours for a cold pizza! Nope appology or discount. I will not be ordering from here again. Customer sevice was disgusting and...

I have ordered from this dominos 3 times now, and not once have they got our order right there is always something missing or is completely different to what I have ordered not once have they offer to resolve the problem, The delivery drive has just turned up with only a medium pizza. we ordered 2 large pizzas, garlic bread, chicken strips, extra dip and a bottle of coke so quite a difference. After speaking again to the quite frankly rude staff members and manager we still have not received our food 1hour and 30minutes later. I am requesting a refund as I paid online for literally nothing and we will not be ordering from this awful...