Very disappointing experience today. We come here regularly and have never had any issues before. When we visited it wasnt busy.We witnessed the person behind the counter being extremely rude to a customer, so much so that some of the other staff were embarrassed by her truly unprofessional behaviour. She looked SO miserable and clearly didnt want to be there. As my friend remarked later, why put her front of house? No people skills at all. My friend found a spray cleaner near the kitchen and used paper napkins to clean the table. We spent £36 and would have expected better although the food WAS good in all aspects. Normally there is a lobely, jolly guy with dark, curly hair who greets us like old friend and makes everyone have a good...
Ā Ā Ā Read moreI am giving 3 stars as the staff were very polite and the cafe itself is cute. However I cannot lie, the mocha was very bad. I couldnāt even drink two sips. And please I am not one to leave negative reviews but it is very important to give honest feedback. And I know my mochas and coffees really well, it was truly the worst Iāve ever tasted Iām so sorry, but please work on it š„²
Response to cafe reply- It wasnāt just me who didnāt like the drink, and I did ask for the drink to be remade and the new drink tasted just as bad. Please take on constructive feedback with grace. Like I said, I rarely leave reviews and never negative ones but the drink was so bad I had to give my honest feedback. The purpose of which is for you to improve it...
Ā Ā Ā Read moreVery bad service today..i ordered a full breakfast to seat outside. The girl brought me the breakfast without forks, knife nor tissue, so i had to go back inside asking for it while there was already a crow at my table trying to eat from it. Once i got back to the table feeling pissed off already i realised she didn't bring my tea. So had to go back in again asking her if she forgot my tea and she went "oh yeah" and the tea was forgotten by the counter, cup filled just half of its size and ultra strong, semi cold. I used to like this cafe but it's going down hill for me. Also there's a wavey hair blondish waitress always looking pissed off...
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