Fung's Kitchen — Restaurant in London

I was looking for a new Chinese takeaway, after reading reviews I decided to give this place a go. Upon arrival I found the decor to be a little shabby, for example, removal of the Covid screen is long overdue, made the experience a little impersonal or detached, like a petrol station after 10pm, ordering thru a hole in the Perspex. My server was polite and hospitable, managed to smile and took my order quickly and accurately, although this was interrupted by a telephone order, which I accept is their M.O. I was advised of a fifteen minute wait, my order was ready on time. After a ten minute journey home, my food was still hot. I found the (5) Crispy Pancake Roll very crispy, however may require more seasoning, a little salt corrected this. (30) Kung Po Pork, was excellent, considerably more onion and carrot than pork, however really scratched my itch for spice and sweet, would definitely order again. (82) Special Fried Rice was loaded with pork, prawn and chicken, and was a generous portion; however the rice was not consistently fried and parts had a taste and feel of boiled rice. I’d also like to see more egg? The three dishes came to £17 something, which isn’t too bad I guess, the portions were large and of good quality. My criticism of the food is due to my own personal tastes and I recognise that the takeaway was quite busy. I recommend and will be frequenting this establishment.

And there’s a...

Bad bad bad ....to honest I'm only giving it 1 star cos I have to to post this , kids running around everywhere even on the streets out side all young!!!! most of them under 6 ,I'm all for giving places that look grotty a chance cos they just need a break and some do taste better than some other places that charge more, nothing about this place is like that it's dirty and I was greeted by a 10 year old kid on a phone and when she finally got an aldult he was a BITTER man who complained about paying by card card and then took my food out of what could be described as a fiberglass box and gave it to me like it was a hassle to him, I took it home and spoke to my wife what happened and she said she told me not to go there and she didn't eat it , I had a little poke around it and it was poor to say the least and we ended up getting something else , my wife chucked it in the bin, do yourself a favour and just go somewhere else , the only reason I went there was my normal plase was...

A bit shocked by tonight's experienced I've had fairly good experience of Fungs in the past. I have given minor feed back but never complained. Tonight the lady screamed at me when I gently reminded them that I preferred my dish without chillies due to a minor allergy that i have. Her reply was extremely rude and defensive when i wasn't even complaining! Unfortunately she wouldn't listen to her customer at all and she could only say that it was my fault that I hadn't complained previously!! So i am feeling suprised and dismayed that she would hang up the phone more than once when I was just trying to make an order and not complain. Clearly she is clearly having a very bad day but i cant see how i can use Fung's again. A shame but not after they treat their customer like that. In short rude, odd, can't take gentle feedback. Food is ok but nothing to write home about when they listen to...