GrillFather — Restaurant in London

I love the lamb from this restaurant. It is exceptional. But the way the menu is set up and organised makes them a nightmare to order from. If you look them up on Deliveroo you can choose sauces for the lamb and how the lamb is cooked (for double the price that it is on their website). So simple fix - order direct from their website. You would think that right? If you do that there is no option to choose the sauce or the cook so everything just comes slathered in HOT peri peri sauce that burns your every tastebud as standard. So your options are pay double through Deliveroo (not great value for money and not worth it at all) or deal with their substandard service and lack of options through their site. Or wait there’s a 3rd option - speak to someone grouchy on the phone.

Great food. But come on - get your act together. What are you doing? Service also matters. And I understand the price difference - Deliveroo has charges and fees which they are passing on to customers. But why aren’t your options the same no matter where you are ordering from?!?!...

follow up reply : Stop lying. I’ve never had a single penny discount from you, so don’t twist it. The issue was about dips—it’s always included in orders, yet that day your staff told me I had to pay even for the basic one. In your restaurant customers use sauce without restrictions, so why treat delivery customers differently? This isn’t about money, it’s about the rude and disgusting way you treat regular customers.

Original: The staff at Grill Father are downright rude with a disgusting attitude. Every single one acts like they’re the manager, and none of them know how to treat customers with basic respect. The owner clearly doesn’t care, but should take this seriously because this kind of behaviour will shut the place down. Never wasting my...

I've ordered from here for the past 2 years to the point my friend has just made jokes about it. This is my number one takeout in croydon. I really like the foods here I highly recommend the lamb chops if you haven't ordered anything here before, but I've found they have a good quality for the range of foods they provide. During my university years I found this to be my go to place when I can't cook or when I'm back home for the holidays. I've realized they have also removed a bad delivery guy from before which makes it even better and easier to utilize their services but the boy they have now is amazing and I like him he gets the job done 👍

Definitely recommend this place and call it the best take out In croydon...