I visited this Harvester on the evening of Monday 6th November for the first time in about 10 years because I had an offer in the Harvester smartphone app that gave me 25% off a main meal.

I had booked my table for 7pm, but I arrived 10 - 15 minutes early. Despite this, a member of staff whose name I can’t remember showed me to a pleasant-looking 2-person booth table because the restaurant wasn’t too busy. For most of my time at this Harvester, the man sitting at the table opposite to mine was talking quite loudly, sounded rather grumpy and probably spoke to someone on loudspeaker on his laptop (I didn’t know if he was a member of restaurant staff or another guest). There was also a woman sitting opposite him, but I also couldn’t tell if she was a staff member or another guest.

The member of staff who served me the most was called Emilia, whose name I recognised from other Google reviews for this Harvester. She was friendly and attentive and accommodating to my needs. Emilia brought me an ice-filled glass for the refillable soft drinks quicker than the server at the Toby Carvery in Enfield did. The refillable drinks machine was excellent as always and I had my usual Pepsi Max cherry and vanilla.

When Emilia took my order, I told her I was gluten-free and asked for barbecue sauce with my Original Combo (half a rack of ribs and quarter of a rotisserie chicken with sage and onion chips and corn on the cob) instead of the chicken gravy. She also brought me my empty salad bowl quickly (servers now bring empty salad bowls to guests’ tables instead of guests picking up the bowls from the salad bar). The salad at the salad bar was very fresh.

Shortly after Emilia brought my Original Combo to my table, I noticed my chips were plain and not seasoned with sage and onion as I requested. When she returned to my table to check how everything was, I asked her to change my chips and she did this right away. Despite this issue, the sage and onion chips were delicious as were the ribs, the chicken, the barbecue sauce and the corn.

After my meal, I waited quite a while to pay my bill. When Emilia came once again, I showed her the discount code in the Harvester app and she took my phone so that she could scan the code. When she brought my phone back, I used it to pay my bill.

All in all, despite the man opposite me spoiling the atmosphere slightly, the chips mix-up and the waiting time to pay being somewhat slow, I enjoyed my food and drink and most of the service from Emilia. 4/5.

Update: I have just realised that I wrote this review under the Google account I use for volunteering purposes rather than my personal one. The owner has also responded to my review and confirmed the man on the laptop was another guest.