Incredibly poor experience on Friday (22/11). Met at the entrance by a surly waiter, who assigned us to a table that was soaking wet from a poor wipe down, despite the restaurant being a third full. The said waiter asked us if we were ready to order within 15 seconds of siting down, and proceeded to ask every 30 seconds, despite our drying the table and then looking at the menu. He was then disingenuous about a promotion Honest is currently running and mistook our order on this promotion. We had no fault with the food, and it was delivered promptly by another waiter. When it came to paying, the previous waiter was disinterested and ignored us on two passes by our table. He then brought the bill over which contained items that we hadn't ordered. We challenged him and he tried to deny his error, before relenting. We then learned that the ordered and consumed items were INDIVIDUALLY cheaper than the promotion he had been pushing. We had a standoff and refused to pay the additional charge. He eventually relented, again, after our demanding to speak with the manager, and then muttered something under his breath when we said we would not be paying the service charge (why would we pay for such terrible service?). Honestly (no pun intended), this guy should be sacked; he's an embarrassment and i'm sure we were not alone in facing his tantrum, deceitful, and child-like behaviour that night. Honest should also look at the promotion they are running at Old Street, since it is not a "promotion" per sae, across all of the items within its scope, and their individual...
Read moreAVOID THIS RESTAURANT!! Caused food poisoning for half our group. This restaurant has very poor standard of hygiene and serves raw undercooked beef burgers. We were a group of 4 people and my friend and I ended up being very sick from these disgusting oily burgers 12hrs after consupmption. It ruined the rest of my weekend plans and as I am writing this review, I still have significant discomfort and symptoms from the food poisoning with my appetite not coming back and still experiencing extreme nausea. The staff are really rude, our waiter was very unfriendly and did not care about providing the bare minimum service. They managed to get our order wrong multiple times, forgetting to bring sides and items.
When I reported the food poisoning incident to the manager, she was also very sarcastic and rude telling me to "enjoy the rest of my day" knowing full well I was going to be stuck with my head in the toilet due to their poor cooking. No one has actually got back in touch with me to investigate the food poisoning, I'm grateful for the refund but I am never ever stepping foot in your branch or an Honest Burgers again. For the experience we had, I believe we should be compensated. I will also report you to the local council. The food was far too greasy, oily and salty - it didn't taste of anything other...
Read moreHonest Burgers isn't just a burger joint – it's a temple to the almighty patty, a shrine to succulent, juicy, drool-worthy beef (or the plant-based equivalent, if that's your jam). My recent pilgrimage to their Old Street location was nothing short of a burger epiphany.
The Atmosphere: Stepping into Honest Burgers is like stepping into a cozy, industrial-chic haven. Exposed brick walls and warm Edison bulbs create a laid-back yet stylish vibe, while the open kitchen lets you witness the burger magic firsthand. The aroma of sizzling beef and caramelized onions is enough to make your stomach do a happy dance.
Beyond the Beef: Don't let the beefy name fool you – Honest Burgers caters to all dietary preferences. Their vegan options are equally mouthwatering ingredients and textures. Plus, their rosemary salted chips are suitable for all diets, making them the perfect side for any burger adventure.
The Verdict: Honest Burgers isn't just a casual lunch spot – it's an experience. It's a testament to the power of fresh, quality ingredients, cooked with love and care. It's where burger dreams come true, one messy, delicious bite at a time. So, if you're ever in London and have a hankering for a burger that's anything but ordinary, make your way to Honest Burgers. Your taste buds (and your soul)...
Read more