Microplastics in every meal. Burger and Halumi fries, comes with transparent plastic cutlery so brittle it breakes even in a burger bun without any sound, only noticing it when chewing on the plastic. Notifying the staff of the issue I got told " yes, I know our cutlery is rubbish, I eat a bit of plastic every day myself". When inspecting my 2 1/2 year old sons fork I notice pieces missing from his fork as well. So obviously eaten the plastic. A piece of plastic getting stuck in the throat of a baby could have consequences I don't even want to think about. Considering that the cafe is located at a children's playground the owners(?) attitude and response absolutely shocking. Fully aware of the issue but continues to provide brittle cutlery, without a second thought. No apology, instead, "you ate the plastic I didn't and anyway everything breakes today your mobile, your car and so on..." So apparently fully fine with serving every dish for adults and children with free "microplastics". No offer of a refund, no apology. Instead asking me to leave the premises. Refusing telling me the official company name. Reported to Trading Standards. Reporterd to Bromley Council Food Safety. Kelsey Park Cafe should be fined and their...
Read moreTerible, ordered a falafa for my 2 boys to share and endup throwing it to the bin. As any parent i was trying to convince my kids to eat and unfortunatley they took a few bites. After the children gave up on eating i thought to eat it myself as they didnt seem to like it and after a couple of bites i notice a colour that shouldnt have been in a falafa, blue, it was mould. After raising this with the staff in a very quiet way the girl dealing with me felt very embarased and went to speak with the chef, another guy jumped in, from the ice cream counter, dismising what i showed them and trying to tell me that it cant be posible as they are very busy. You can be busy however, if you dont have a good stock rotation you endup with moulded food. They did refund me but the guy from ice cream made me feel like I was the problem not the moulded food they sold. Will never buy food again from this place, the coffee was good and the ladies at the other counter very polite and apologetic. Now lets hope non of us...
Read moreCARING CAFE ..!!
Just wanted to express our love and appreciation to the caring cafe @ Kelsey Park.
I visited the cafe twice over the weekend and I must say I am OUTSTANDED any the food and service.
The menu is extensive and there is something on there for everyone. From no added sugar lollies to whippet ice cream oysters to burgers and chips or maybe a coffee ??
We had the whippet ice cream and soft scoop ice cream both were delicious.
The staff were friendly and professional and went to extra mile to ensure customer satisfaction.
I loved the uniforms too very smart.
The location is perfect just next to the children’s playground.
The price point was competitive.
We can’t wait to go back ..!!
100% recommended.
So what are you waiting for ??!!
Pop along today, you will not be disappointed.
Lots of Love & Glorious Gratitude
Team Baker...
Read more