Kensington Thai Terrace — Restaurant in London

My experience should not go unpunished, ergo, my first ever Yelp review...

This place is, without question, the worst Thai dining experience e-v-e-r. The quality of the food and service was so horrible that I question whether the restaurant is not, in fact, a front for some sort of money laundering outfit.

Let's do this as pros and cons.

Pros:

The mineral water was quite good. In fact, exceptional. We attempted to take a picture of the bottle to memorialize the high point of the dining experience but it was immediately yanked away from our table. I believe it was Minton's, the lightly carbonated version.

Also, the plain rice was not bad. Seriously, I grew up in Japan so I'm fairly partial to the differing qualities of rice. This rice was not awful...I would go so far as to say it was very good. Moreover, it was useful so absorb all the grease from the other dishes we valiantly attempted to ingest.

Cons:

Mostly unfriendly, sometimes hostile Thai waitresses/hostesses in existence. You knew there were some, somewhere on this planet. Good news, your search is over. They all work here.

Starters. We decided, not having dined here before, that we would keep it simple. Chicken Satay and the Spare ribs. Each in order then:

Chicken Satay: Chicken was bland but fortunately fully cooked. Peanut sauce was more the "essence" of peanut sauce. One could argue it was the as if Peanut sauce entered and left a room and the lingering fragrance of said sauce was distilled into a dip. Overall experience was "meh".

Spare Ribs: So I'm not sure about the rest of you but I have generally assumed that the number of ribs corresponds to an equal number of "knuckles" I'll get. Not a big fan of the hard, gristle-y, parts. Even less of a fan when the number of knuckles far exceeds the number of ribs. Did I get the leftovers?

Main course:

My companion had, as advertised slightly spicy, Cashew Chicken stir fry. I had the pineapple fried rice. I always try this first (or Pad Thai) as I feel it gives me a gauge of how dedicated the restaurant will be in making the simple stuff.

Cashew Stir Fry: You know that moment when you put something in your mouth and your entire body reacts, en mass, to what is happening? It is as if there is something so wrong happening in your mouth that even your ass cheeks clench in some perverse Pavlov's response? Yea, that it. That's what this stir fry tasted like.. It was violently unappealing. As if garden gnomes, armed with vinegar and replacing every single ingredient that would normally be found in a stir fry decided to substitute them with something unappetizing. As for spicy...nope. You could serve this dish to any hospital patient on the planet...and they would probably beg you for the jell-O. Zero rating on this dish.

Thai Pineapple Fried Rice: Oh my. This was pretty awful. Greasy and tasteless. In fact, it was so greasy you could see the rice sliding down via the force gravity. I have never seen rice move like this. I'm fairly certain that rice is not supposed to be able to move like this. Also, by count, there were 2 shrimp, 8 pieces of pineapple and enough uncooked, ginormous chunks of broccoli and cauliflower to make me wonder if I got the right dish. Zero rating on the this dish as well.

I cannot recommend this restaurant to anyone. Even to people I do not like. I cannot imagine that anyone interested in Thai food would want to eat here. The mandatory 15% service charge was the final insult to all the injury. A financial violation to accompany all of the previous gastronomical ones...

On the plus side I did receive an offer for oral sex from my companion after the dinner as a way of eliminating the foul taste of the...

A group of us is visiting London for an event and we decided to take a walk for dinner right before our rehearsal. We had ample time to eat and go. Restaurant seemed really promising due to not being busy and pretty good-looking menu.

When we first got there, we got sat down and were ready to order, and they took our order. It wasn't bad at all at first.

A sudden rush in the restaurant started, and more people came and mind you, there wasn't anyone there when our group was there. We sat there and we had our drinks brought to us and it wasn't bad.

We waited for over an hour in the restaurant, and no food has been brought to us. But other tables have been getting their food and they came after us. The food other tables were getting was food that some of us order similarly. As we asked how long of a wait it is for our food to come, because we had to get to rehearsal, the waiter came to our table and slammed a beer on our table and said this is on the house due to time wait. It was quite rude.

We also noticed the smell of pot due to the waiter going to smoke. I think he forgot our order.

Waited another 15 minutes, and we asked again and thought about getting it as take out. The waiter first agreed and said it would still take a little time. He then rudely came back and said we are just going to cancel the main meal and pay for just the drinks. It was very rude.

We also found out that after we left after trying to get to rehearsal, they overcharged us.

Overall, it was not a good experience, and some of us were quite hangry. I understand that the food was probably delicious but did not get the opportunity and was very...

Last night walked in straightway because it was very close to Holiday Inn. The staff was nice although we didn't have reservation. We simply ordered set dinner menu. The starter was good, same as soup. After that, a crazy long waiting time for the main, and no staff has come to explain, it was frustrating. Finally the main turned out, the waiter served the other table who actually came later than us, I said" are we forgotten?" the waiter responded" no, we don't. we serve you two the same time." then served us after he done the other table, which made me really uncomfortable. After all, who came first, who should be served first. He didn't even say a " sorry, for the long waiting." This is awful service- no common courtesy. However, the worst is happening, the main contains 4 dishes: chicken curry( extremely salty), beef stir-fry( hardly to chew), prawn stir-fry( the prawn is raw, not cooked at all), pork( ok compare with other 3), along with stir-fry rice which is completely tasteless and soggy. We lost our appetite very soon after trying each dish . We just paid and left.( the manager does offer to take service fee off, I didn't take that. because that's not the point I care.) The most awful and shocking experience ever, and in Kensington which is unbelievable! I learnt lesson, be careful before you walk into the restaurant, although it was a posh place, you still need to think and make...