Hello to all , hope you really enjoying working in this place and wishing you really only reasons for smile.and be stronger !a girl from Moldova wich was as a team she was so wonderful,her helping friend which was as well so conversational friendly and very helpful ,service is fantastic I'm feeling in really relaxing place, noticed the music is so wonderful and melody's are making you smile)in not every wine store you will hear something special for you just to remind old.times,and beautiful new, i really enjoyed my glasses of wine, and also the cheese !!! I have been served really welcoming and nicely friendly !! I just recommend to the owner to pay a attention that tables must be cleaned avery 20 minutes , is gor refreshing the air !! I loved the interior place .. really well done owners !!!! It's a GREAT service !!! Wish you with improving of refreshing, and all the best,this place deserve it !!! With love !! For sure will come again and again in my rainy beautiful days !!! Thanks to all your team !! Have a...
Read moreDeeply disappointed with food and service! Boeuf bourguignon arrived cold, contained greasy meat and 1 mushroom, covered with some potatoes. We were also overcharged by 10 pounds. The only things that were fine were ambience and wine. They have a great selection. My friend specifically asked for a table by the window on the ground floor. She had booked it weeks ago. There are 2 tables by the window on the ground floor. We were told we couldn't have the one that has more space for 2 people to be seated because it was reserved. Instead we were seated right by the front door that opened an inch next to my seat every time someone entered or left. When another customer asked about the table a while later he was allowed to sit there because the table was booked for later on in the evening. We could have been seated there ! Very poor customer service tonight . I think the place is a good choice for wine and nibbles but I wouldn't recommend it after my...
Read moreEverything was nice, but 12% (or 12.5%?) service for saying hello and bringing us two glasses and a carafe of wine feels like too much. (Also, when I asked to pay the bill, the server immediately brought over the card machine, so I went straight into paying mode and only saw the service as I was tapping my card. I know I could've refused to pay the full amount (and instead dropped down to a perfectly reasonable 10%), but instead I would rather complain about it in this review.
For the record, I invariably happily pay 10% and normally more, I just hate the ratcheting increase, and the hope/expectation that you'll be too embarrassed to cause a fuss and so pay the extra.
(Also we went here years ago, and just as we were clearly about to sit down at a table, someone who was either a regular or friendly with the staff, jumped in at our table first. Great place if you're a regular, but not very inviting for...
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