Lord Wargrave — Restaurant in London

Such a shame that this place didn't live up to its expectation. When I previously popped in, it was buzzing, the atmosphere was great staff were very helpful.

I went for a la carte, today ( at saturday) there were 9 of us. My booking was from 12.30pm to 3pm..we were told we had to vacate the table for 2.30!! How and why when the booking was till 3.

We ordered drinks ( bottles of wine) and all the starters x2/ 3 on some of these.The waiter brought the wine lay it in its cooler and walked off..he passed the glasses from one side of the table to one of my guests...and my guests passed this along..because he couldn't be bothered to walk around the table.

It was around 1.30ish..and we wanted to order the whole chicken (£38) for the table and some sides.the waiter took our order and came back and said sorry we don't have a whole chicken it was 1.30pm, a Saturday and they don't have the main dish available..they tried to make us go for the beef and pork sharers platter (£68)

This place ruined our Christmas meal !!!!!! I was so upset. We believe they didn't serve us the whole chicken so they could have the table back !!!

We didn't get an apology..the atmosphere was off..as if we were not wanted!

We paid the £263 bill and did the pay the service, as there was none!

Awful place...get some training in for your staff..and learn to respect your guests..

If you got this right..it could be a place I could visit often.

I won't be coming here ever again..

Absolutely poor service..!!!!

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I can't seem to respond to the response below , so I've had to update my review.

Your response was absolute lies and nonsense. No we were not asked about our wine being poured.

And no you are wrong we were asked to leave at 2.30pm.

You ran out of whole chicken at lunch on a Saturday? Makes no business sense.

And no the waiter didn't communicate with us in a respectful manner.

We understand that you are going to deny what actually happened, and not care about how we were treated. But ofcourse your other reviews are pretty good, so why would you.

Your response says it all.

I live close by, and will never visit this place again, shocking experience, better if you go somewhere else to...

I visited the Lord Wargrave with my parents for a late Saturday lunch, planning to settle in for the afternoon and enjoy some drinks. Things started off really well — great service, fantastic food, and a nice, relaxed atmosphere. Once we’d finished eating and had a couple of drinks, we were politely asked to move to the bar area as they needed our table back for other diners. No problem at all; they even set us up with a table in the bar and assured us we could carry on drinking there as long as we liked.

But not long after, we were asked to leave that table too as they wanted to seat a walk in group to eat?! By this point, we’d spent a fair amount on food and drinks, and my partner had just joined us from work, considering ordering a bite to eat. Instead of feeling welcome, we were left feeling like we were being pushed out simply because we were no longer eating.

I understand the need to turn over restaurant tables, but to ask us to move again after being assured we could stay in the bar as long as we wanted is not only rude but reeks of greed.

It’s a shame, because the afternoon started off really well. If you want to operate strictly as a restaurant, fine, but don’t advertise as a pub where people can enjoy a drink, then push them out as soon as the plates are cleared.

Can’t say I’ll be...

My large group attended the Lord Wargrave on Saturday. After being informed via email that although our reservation was at 1pm we would be allowed to stay for the Euros, an employee came over and unexpectedly demanded we move tables. The table move resulted in me ending up sitting by the door and when that same employee brought out our group bill that had many errors on it, the table was distracted and my bag was stolen. I have now lost my passport and many items representing significant financial and sentimental value. The pub caught the entire theft on CCTV and informed me the theives faces were visible in the video but refused to share the video, let me view it, and did not even share the exact time stamp. I cannot help but feel that this would not have happened had it not been for the horrible treatment and move of my party which was at least a miscommunication of staff and at worst am active decision by an employee who may have helped orchestrate the theft. I will never be able to return here without a horrible feeling and reminder of this violation, which will have horrible repercussions for my life going forward as a foreign national.

The food was good but service was...