Macks grill — Restaurant in London

Very unprofessional attitude towards Delivery drivers. Normal waiting is 30 minutes and no curtesy towards customers who are spending the money and towards the drivers who are waisting their time sitting here and get blamed for their incompetent and unprofessional behaviour.

Kindly don't pay any attention to their good reviews. These people are making fool to their customers by addressing the drivers fault. If the food is cold and uncooked, they blame the driver. If something is missing, it's the drivers fault. Actually, they need an educated person to reply to the rewies. The staff is incompetent and non-professional. They don't even know the P of professionalism. The reason for their fauier is that they are running multiple business names from one place. Macks grill. Monstor burger. Chick chicken award winning. Wild West burgers. And many more.

🙏 Please don't waste your money and time and ignore their reviews. most of the drivers ignore or cancel to accept the orders if it come from the above-mentioned...

Ordered two Big B burgers and a chicken loaded fries from their Uber eats page. They have a buy one get one free on the burgers. I was delivered two burgers in total instead of 4. The staff was unhelpful and just put me on hold and never came back. Uber eats refunded just half the amount and kept the rest. Editing this review to clarify that I did put two big b burgers into my cart and I had a right to expect 4 because as mentioned above it was a buy one get one free deal. Please teach your staff some phone mannerism and customer service before jumping on a high horse and blaming the customer for being in the wrong. And no I didn’t take your hard earned money I lost my hard earned money ordering from an...

Visited a friend who lives in the area and he recommended this establishment.

Waiting time was around 10 mins, food arrived hot and looking good. Fries were very meh, just ready to boil fries you can buy from every store and prepare better too. Ordered Big B burger and I liked everything about it except pickled gherkin, just doesn't work with overall taste for my liking, would rather have traditional gherkin. Good honest burger, above average but didn't blow me away.

Milkshake was the best from what I've ordered, thick and filling.

Good service, they'd bring cutlery to your table. Place was tidy, quiet too. Toilet was out of service so can't say...