Pablo's Pizza — Restaurant in London

I had an incredibly disappointing experience at Pablos Pizza Barking that I feel compelled to share. When we arrived to place an order, we were met with an unexpected and unacceptable situation: they claimed there was no card machine available for payment. We asked if we could pay via bank transfer, but they flatly refused, offering no reasonable explanation. This forced us to leave and go all the way back home to retrieve cash, which was both inconvenient and frustrating.

What made the situation even worse was what happened upon our return. When we finally managed to place our order with cash, another customer who asked if he could pay by card. Surprisingly, they refused him as well, but then offered him a bank transfer option. This blatant inconsistency and unfair treatment are simply unacceptable. It’s clear there is no consistent policy, and the staff's attitude and customer service are utterly unprofessional and discriminatory.

This experience has left a very negative impression. The refusal to accept card payments, the rude attitude, and the clear favoritism shown to certain customers are completely unacceptable in any business. Customer service should be about fairness, respect, and convenience not about making customers jump through hoops or treating some differently. I would strongly advise others to think twice before visiting Pablos Pizza Barking, as their poor management and their practices ruin what should be a simple and enjoyable experience. I hope they reconsider their approach to customer service and...

Short and sharp. He overcharged me. Remember to tell them in future over the phone when you order 3x 15 inch pizzas that their price for collect is £25. Because I did not tell him £25 on the phone he had to charge me £35 as he already printed the receipt. But gave me a bottle of coke to make mends. That aside I asked for the pizza crust thats on their menu image. Guy was baffled and said they don't do that...... Anyway their pizza does taste slightly better than the other local pizza shops. (The thin crust is not nice. I would recommend their ordinary pan pizza as its nice light crunch on the outer part of bread and fluffy airy inside. Toppings are not generous but adequate. Their toppings are halal meat and chicken. Pork products are NOT served here. Pain trying to park nearby on the lay-by. Next nearest place is the ASDA car park. But if its blustery winds then food may get cold before reaching your car. You can pay by cash or card here.

I would recommend this shop weighing out the negatives v positives. By the way my postcode was not in their delivery catchment hence I had no choice but to...

I’ve eaten from here many times now and I’d give this place 5 stars.

TASTE: the pizzas always taste good. One of the guys behind the counter told me they make their dough fresh every day and honestly, I think that’s true - you can tell by the taste. The pizza dough tastes really good. The toppings are fine too. I’ve also bought sides from here multiple times before, I enjoy the mozeralla sticks, wings, and wedges. The food does not taste oily and greasy at all.

PRICE: the food is reasonably priced! Perfect if you’re looking for good quality pizza but without the flashy prices. Usually has good deals too.

SERVICE: been served by a few different people, all of whom have been very nice and friendly. Their customer service is excellent. Once I ordered extra mozzarella sticks and told the young man at the counter that I liked them a lot, and months later he happened to take my order and asked me if I was picking mozzarella sticks as my side again - it was very surprising and kind of him to remember.

OTHER DETAILS: the place is halal which I...