Terrible management. When the bill came I queried why it was more than expected and it was because I swapped out a couple of items. If this was explained when ordering, I would be OK with it, but it wasn't. They said I could just swap them out. Although they allowed me to pay what I was expecting, they tried to make out like it was my fault for not knowing the costs of different items in their kitchen? And then the manager turned quite rude and aggressive towards me. It's a shame as had they just admitted that they should have mentioned it when ordering and not made me out to be the one in the wrong I would have come back, but now they will be losing my future business and all my friends and housemates too. So short-sighted and rude. Food is OK, but there are better places in the area. Just round the corner Cinnamon Village, for example. They will at least tell you any additional costs before you order if you swap out (like pretty much every place I've...
Read moreWe came for breakfast this morning and unfortunately left disappointed. The food was good, atmosphere too, but when it came to payment I was in shock. We got charged for swapping an item on breakfast, and while being charged £3 for extra sausage is somewhat acceptable, being charged an extra £2.5 for REMOVING a different item is ridiculous. (Both on the same meal) I was too stunned to speak when I saw the total on the screen. Note I was not even given the receipt, the team member just passed the card reader without even showing the total amount on the reader. I just managed to take a glimpse on the till. Overall the price of one full English came up to £18 - more than a dinner meal in a restaurant. Absolutely ridiculous. Paid over £40 for two breakfasts and two coffees. (Didn’t manage to see where all the charges came from) Will definitely not be coming back and it’s a shame because I was excited about...
Read moreWe came here for breakfast having read the reviews! I loved the down-to-earth decor and variety of food and drink.
To start I was very intrigued to try the blue match latte. Although the list of shakes and smoothies was also tempting. For food, my partner and I chose the Mediterranean breakfast which came with lamb sausage, avocado, peppers, grilled halloumi, poached eggs, spinach, sourdough bread and a hash brown.
The drink arrived first and it tasted just of milk the powder had just congealed to a paste and did not blend in with the milk. This was swapped out for a homemade rhubarb lemonade which was scrumptious.
The food itself tasted fresh and lovely however my partner's avocado was black in places/gone off and for the price that detail should have been picked up on.
Overall plenty of good dishes to try, service and atmosphere were good albeit a bit expensive but...
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