THE BEST COFFEE IV EVER HAD! Iv been a customer now for nearly a year and I donât go anywhere else for my coffee! This coffee shop is simply amazing and the staff and owner Henry who is often there making you his delicious coffee make you feel so welcome and are so friendly. There attention to detail when making your coffee is so professional you can see why itâs always busy and buzzing inside and outside the shop. They also sell amazing fresh pastries every day of the week. Personally I canât get enough of the blueberry muffins! The toilet is spotless at all times likewise the shop floor etc. I have never ever ever had a bad or even just an ok coffee from Shotsmiths. Every coffee iv had has been 10 out of 10! I will be a life long customer at shotsmiths and promise you once you try there coffee you will be hooked just like me and never go...
   Read moreTL;DR: nice fit-out, decent takeaway coffee, shame about the vibe.
I wanted to like this place, and made a trip especially, but alas looks can be deceptive. The coffee is a good four-star (albeit, no pour over or filter options) but food options are limited to cold pastries. What knocks it is the indifferent service - at a quiet time, can a ÂŁ3 banana bread not at least come with some cutlery or a napkin? Or even the option to be warmed up with a spread? And whatâs stopping two staff from being able to bring coffee to a seated customer and/or attempt to develop a rapport? Sadly this results in limited...
   Read moreI was hesitant to go to this place due to the reviews of bad customer service and let me tell you⌠they are 100% right! As I was coming in, the 2 staff members present watched me struggle with my buggy on the entrance stairs, which I guess is okay itâs not their job to help me with my buggy. However, it is their job to smile and be welcoming to all customers, which they were not. I was greeted with a mediocre âhelloâ and felt as though I was intruding the staff members conversation. The drink was okay, not worth the price for the size in my opinion....
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