Beckenham Park Hotel – Cosy rooms near Bromley with free breakfast, parking, and easy London access — Hotel in London

It's probably not the hotel's fault but it's disgraceful that booking.com calls this a 4 star hotel. It is a mediocre very outdated B&B at best but when you book a 4 star hotel and get this it's actually verging on a trades description issue. If you are going to stay be aware:|There is no reception and no-one will greet you on arrival, departure nor any other time. |We were told via the entry doorphone that our room key was on a yellow post-it note with our name scribbled on left on a windowsill - seriously|The room provide NO bottled water, No information at all (you had to find the wifi password posted on the wall downstairs) no telephone in the room, only one pillow each with no spares available, a radiator that was not on all evening, no heating nor heated towel rails in the bathroom at all, the worst water pressure in the shower we've ever experienced, it literally dribbled.|One light plug wouldn't go all the way into the socket - unsafe|Traffic, train and plane noise well into the night plus noise from the room above us and all started again at 5am (not that either of us were able to sleep a wink).|The continental breakfast was completely help yourself which is fine but at the same time the whole place, including our bedroom upstairs, absolutely reeked of something spicy and pungent being cooked,|If we'd known it was bargain basement B&B we wouldn't have been so disappointed, not that we would ever book here again even though we have family who have recently moved to the area. Booking.com...

This is the worst hotel I have ever stayed in. On arrival, you ring the bell to get in and a disembodied voice activates the door and informs you that your key is on the windowsill. On gaining access, you see a couple of keys with a scrap of receipt with names and numbers. Finding your own, you look for your room. There is no human interaction. The room was small and basic. The shower room was clean, but the toilet lid was up and someone had taken a massive dark orange pee and not flushed. How could housekeeping possibly have missed this? There was no bedside table and no bedside light. The small tv, the kettle and a lamp on the desk by the window all shared one plug socket. The room was very cold. There was a radiator but it was off. There was also a small plug-in radiator that was on, but it was not up to the job. It was heavy but I manoeuvred it round so that it faced the bed. It was so cold that I kept my coat on. There was no information at all in the room (breakfast times, checkout, wi-fi etc) and no sign at all of any staff. After an 8 hour journey I did not feel like going on a search. I went to bed and it was so cold I slept in my clothes under the inadequate duvet with my coat on top. On the plus side there was plenty of tea and coffee provided (but not much milk). In the morning I just wanted to get out of the place, so did not stay for breakfast. | ...

Warm reception on arrival,advised on key fob use,breakfast area and key for room.||Room was a good size,overlooking the front of the hotel with tea/coffee,neat bed with two pillows each and side tables,t.v.,plugs for phone charging,|Shower and wash bowl,toilet and nice fluffy towels.||Although continental,the breakfast bar was plentiful with cereals,fruit,croissants,fresh tea/coffee,ham,eggs,tost.||The main reson for our visit was to attend the funeral of a long standing friend.||Sherwyn and his team were excellent,cheery,courteous and willing.||Sherwyn attended to a minor problem with hot water within the hour,a boiler problem,obviously multi-skilled as well.||We enjoyed two evening meals at restaurants within walking distance and our stay was enjoyable,restful and ideal for the occasion.||All the staff were helpful, attentive and Sherwyn went out of his way to make us...