Sougtani — Restaurant in London

Lovely service, small unimaginative veggie /vegan section. Just a simple charcoal vegatable skewer would be so simple to do and double the vegan options. I will return and you should support this local business, who are working very hard to make this place a success..

5/3/22

Update!

Anna and the team heard I was underwhelmed by the vegan options, although I do highly rate this restaurant.

She organised an absolute feast over 3 courses. It was a joy, fresh, tasty and a real bargain, for 4 of us.

Thank you for listening and responding to a customer, who is now a massive fan! More importantly, with service and care at this level, you've gained an entire family of regulars!

5 STARS!!

Another year, another review. Returned here in 2023 and delighted to find everything the same but better! Came with my unethical carnivore friends who had plenty to choose from. Anna sorted us out a selection of staters of her own choice, which were fragrant with with fresh herbs, and spices. My friends had chops, a tagine and some other grilled options. Empty plates all round, but the veggie delights are the star of the table. Fresh, packed with flavour and generous proportions. Lebanese wine was perfect. Anna is a great host and you should visit this place ASAP. One thing worth a special mention about the host, she took all our order, in one go, without writing anything down. Very...

Well I can honestly say that it was the worst experience of my life going to this restaurant. The staff were rude and even though we ordered our starters separately to our mains as most people do....all the food came together. When we complained to the staff that we wanted our starter and mains separately they took no notice. The place was busy and it was quite clear that they were struggling. After being there for 1.5 hours we were handed our bill and told to pay there and than as there were people waiting for our table. Had they told me when I booked that we were only allowed to sit and eat within 1.5 hours I would have chosen a better place to catch up with my cousins. The manger was rude and practically threw us out with abusive behaviour. Even though there were people sitting there alot longer than we were he chose to target us. I found this place a disappointment to say the least. The management clearly needs to take a course in anger management as well as customer service. I can honestly say that my family walked out of this place feeling humiliated and abused for staying longer than 1 hour. I wish I had chosen a better place to catch up with my family. I would not recommend this place to my...

I wished to purchase a takeaway from this restaurant today and as i arrived around 25 mins prior to closing time, i was asked to wait and handed a menu. I subsequently was then told about 8-9 mins later that in fact the grill had closed and there was limited availability. I politely noted, that had i been told this earlier i would have gone to another restaurant down the road and made it before closing time. The manager became very aggressive, shouting at me that it had not been 8 mins. I politely asked him to stop shouting. He then subsequently started screaming at me to "never come back to this restaurant again" to which i replied that i would write a poor review reflecting how i have been treated here this evening.

He subsequently went onto threaten me should i write a poor review, screamed profanity at me and chased me down the road. I will be contacting the police with regards to the threats. He repeatedly told me "you don't know who i am" and threatened to "find me and where i live" should i write a negative review. I would strongly advice against taking your custom to this restaurant based on the shocking behaviour...