I’ve been coming to spice hut for a very long time and have tried most of your branches out and can I say Spice Hut Gants Hill had given me numerous amount of terrible customer service. Very rude and blunt the colleagues that work there especially the person with the glasses which stays on the till doesn’t even know how to treat it’s customers. All the other branches I’ve never got this grief and I’m very appalled by his behaviour. They don’t let us use the sauces they try and push me and my wife out the shop all the time. I went at 11:20pm to buy food for my siblings and this colleague which looks like the head manager refused to sell me two wings and chips. Shocking I’ve always bought this small meal from young. His excuse was it’s to late we don’t sell kid meals at this time? A PFC shop that doesn’t for real I am shocked. Please do talk to the colleagues from Gants Hill as this isn’t right. Some stingy beani bazari geezer just because he wants to get rid of his tiny cold wings! Make the effort and go elsewhere don’t bother going unless you want to be treated unfairly and if you want a...
Read moreThis is the most filthiest, dirtiest, grimy food establishments I have ever come across. How on Earth redbridge council hasn't closed this place down I don't know.
The service is simply atrocious. Yes, it's just a cheap, dirty fast food shop but a customer deserves a little courtesy. There is one person in particular who would prefer to pick his noise rather than serve customers. (The tall guy with glasses). He has been there since the beginning. He is rude, obnoxious and very dirty and has been since day one. I have no idea why this guy is serving customers??? He hates people. He doesn't know the menu and he picks his noise. Handles dirty things and then touches your food.
The state of their doner meat.....it doesn't bare thinking about what they put in there. Chicken has a flavourless concrete coating. If you are desperate for food poisoning then please go to Spice Hut, Gants Hill.
Unfortunately, my wife enjoys eating food like this as she was brought up in the East End where there are chicken shops on every corner. I have finally told her I am done...
Read moreFor the price this place is great however there are certain go to dishes and dishes to avoid. If you are eating here the kebab and the biryani with curry are brilliant. The fried chicken menu in terms of quality isn't great with only the wings being decent.
Fast food with fast food prices so can't complain too much.
Now to address a few issues, the spice and Naga is not hot enough, when you ask for very hot on the kebab sometimes they don't add any chilli or Naga but just pour more sauce over the top which is cheating the customer.
The staff member with the glasses is definitely rude and for some reason gets in a mood when you ask for sauce this needs to change as he is not hospitable at all and should not be front of house so to speak.
All in all the kebab and curry biryani dishes are great and for the price are worth it. Fried chicken not fresh or flavourful and barring the 1 member of staff the rest are...
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