Subway — Restaurant in London

Ten minutes ago, I visited this establishment to be met by a woman with a cold sour face who looked at me and then continued to make sandwiches without acknowledging that I was there. After a brief awkward silence, the lady serving asked, " What do I want?" I ordered, and she began to prepare. I was made to pay before my order was ready. After taking the sandwich out of the toaster, she asked what do I want in the sandwich , and I replied, " Everything." In which she snapped at me telling me it didn't come with everything and began filling my sandwich up with lettice that was turning brown. I said I didn't want that and ignored me. I said, "You are not listening to me." I said I don't want that and pointed out that the lettice is not fresh and turning colour. Another male staff member offered to make another one while she was trying to scrap the ingredients out with her hand. I said no, thank you. I'll have my money back as the lady has a very bad attitude. The male staff apologised on her behalf, and I received a cash refund. Disgusting attitude. Shame as it's usually nice here. It just takes one to let the rest...

I have been going here for a few years after doing the weekly shopping , I like to treat myself and not cook for 1 day. I got the breakfast burgette. " RIP- OFF. SHRINKIATION, GREEDY PEOPLE. ." They are giving customers less FOOD- fillings and charging much more than it ready worth. The staff are miserable, faces like they have been slapped with a wet fish. I asked WHY they are giving me less food in the sandwich and charging more? Her face went red because she got caught out. (They think people are uneducated and stupid.) Then she made out she didnt understand what I was saying. Be careful what the prices and make sure you got your app downloaded or you will miss out on your points like we did....

Awful. Never go here again. BAD SERVICE. The staff was not bothered to bake any more bread. The meat and the fish was mixed up. The vegetable was mixed up. The display looked rank and disgusting. This branch is not even worth a 1 star should be closed down. Health and safety should visit this branch. This is the dirtiest place i've ever been to of subway! I will be reporting back to head office too. I had to bin the food sorry should of uploaded the picture. They can't even cut the vegetables right!. The staff use lame excuses not to give...