Teras Restaurant — Restaurant in London

Ordered over the phone a mixed grill for a family of 4 along with two portions of chips - total was £50.00.

I thought the price was a bit much but gave them the benefit of the doubt and assumed this grill was going to be either exceptional in taste or exceptional in portion size however disappointed on both fronts. The family of 4 I was referring to consists of two adults and 2 children (10 and 8). While the food was well prepared I didn’t think it was any diffident to other Turkish grill restaurants I had visited before. I was really disappointed by the lack of chicken and lamb doner, in fact, I’d go as far as saying it was nonexistent. Furthermore there were no lamb chops, how can one have a mixed grill without lamb chops!?! There was plenty of bread, however this is not what I was after and really if you are going to provide that much bread then surely there should be some typical Turkish sides included like humous (something that is almost always offered complementary in other restaurants). The food was good in taste but there was very little value for money. East London has many Turkish grill options and in my opinion you can find better without searching too hard. I would go again if I couldn’t be bothered to drive a little further afield however i suspect that time will not be...

Be careful with your bill. Awful service. We have been ordering from this place for 3 years now. We love their food. However, the service leaves a lot to be desired. When the delivery man arrived with our food we found out they had added 5 pounds to our bill as we were more than 2 miles away. Fair enough. But I was never told about this before ordering and on the email they sent me it was not stated. When we called them to discuss they said the information was on the website (not true). The mistake was theirs and they should have accepted it and take the delivery charge off, but apparently the poor delivery man would't get paid if he didn't take that money. They are not only taking advantage of their clients but also of their workers. They used to be more humble and amend their mistakes in the past, but this new attitude has cost them losing a client and...

I originally wrote a 5 star review for them 2 years ago. Unfortunately I have now had to change it to 1 star. What use to be my favourite restaurant is now a restaurant I will probably never go to again. One time I was chewing and almost choked on a peice of clingfilm that was in the food. Another time the Ayran was off !! And 3rd and final straw was today when my aubergine tasted like pickles because of how much it had gone off. The lady just came out with a bowl of humus and said " yh sorry its off and we don't have anymore but here have this instead ". When the bill came they had not removed the item or comped it. The new waiter is very up and down with his moods and service and made me feel uncomfortable. Really upset about the decline In quality and service. This was my husband and I favourite restaurant. They even catered at our...