The Anchor at Chelsea Harbour — Restaurant in London

During our visit, we faced several issues: The cocktail my mum initially ordered was unavailable. She then ordered another one, which also couldn't be made due to missing ingredients. She eventually settled for the same cocktail my mother-in-law ordered, but it arrived without alcohol and seemed hastily made. When the rest of the drinks finally arrived after a long wait, the bartender accidentally spilled my Coke on me, soaking my cardigan, bag, and phone. The bartender was very apologetic and assured us that our drinks would be complimentary. After cleaning up, we went to settle the bill, only to find that only one drink had been removed, and it wasn’t the one that was spilled. We tried to explain that we were told all drinks would be free due to the spill, but the bartender (not the one who served us) was unresponsive to our concerns.

Additionally, we were charged a service fee despite the subpar service we received and after contacting the hotel bar they were unable to refund us...

Traditional afternoon tea at The Anchor Bar, Chelsea. When we were in view of the hotel, it just reminded me of the Copthorne Hotel and it turns out its from the same group. Entering the place, it was very Chinese with red paper things like Asia but probably due to CNY. Anyway, had the afternoon tea which was a waste of money like the ones in Asia. The worst thing was the sandwiches which were so dry. You could run your fingers on the surface of the bread and get no resistance. The bread felt so dry and rough that it would not deform on touch like fresh bread. The classic scones were too crumbly and hard like American biscuits [the Southern style American ones], again they look and taste like the scones in Asia. The tea menu didn't quite align with me as it was too floral so the only choices were either...

Came here as a birthday treat for my 24th, and it couldn’t have been more perfect. We were served by the lovely Mahdavj, who was so accommodating and friendly throughout. We all had the steak , and we’re still talking about how delicious it was, especially paired with the truffle béarnaise. The burrata starter and the sweet birthday cake were amazing touches too. The stunning views over Chelsea Harbour made the whole experience even more special. Thank you for making my birthday so memorable , I’ll definitely...