The Angel — Restaurant in London

We went here for a Sunday Roast today. First clue that it would be poor should have been that the pub had more staff than customers at 1pm.

After a 15 minute wait whilst a committee of 4 loudly discussed the best way to make our 3 virgin marys, (the result being one at a time, adding the ice last for maximum overflow and mess) our waiter, the manager took our order for beef, pork and nut roasts. She kindly advised that the meat was pre cooked but that she would ask the chef to pick the rarest beef cuts out for us as we had asked for it cooked pink.

The food arrived shortly after the drinks and we were surprised to see just 2 very well done beef roasts. The 3rd was missing and arrived almost 10 minutes after the rest. Difficult to imagine how this was possible with all the ingredients pre cooked.

The pork was the best tasting of all the plates but the fat was soggy. The beef was the worst part as it was very overdone and chewy. Though the sides and accompaniments were not good either. Cauliflower cheese was bland and not browned, roast potatoes were 15 mins in the oven away from being crispy. Extra gravy for 5 of us came in a tiny gravy boat, and the mustard we asked for came a teaspoon at a time. Pigs in blankets were the cheapest kind of sausages and only partially crisped.

Once we were done with our plates, we were asked if we wanted to order desserts. The answer was no and the bill followed soon after. We settled up and after checking and laughing between us that after the long wait for drinks, we had been charged for Big Tom pre-bottled Virgin Marys, we also noticed a couple of desserts on our bill.

Refunding this took a while and throughout we could hear the manager blaming us for not checking the bill. As we left through the front door, we could still hear her lambasting her young team to “Always make sure that they check the bill before they pay!”

We appreciate that times are hard in hospitality and we are forgiving of a lot of things as mistakes can happen but you should be able to do a LOT...

Possibly one of the worst pubs in North London. Went there for a quiet Sunday dinner and looked up some good gastropubs with fireplace in highgate. We decided on Angel Inn and it turned out to be really poor choice.

Called in advance to confirm what time was the kitchen open till and if we could reserve a table. The waitress said 9.30 pm for kitchen and reserved us a table by the fireplace which was empty at that time. We turned up at 7.30 pm and of course, we didnt have a table!

Anyway, the ambience was fine - the fireplaces were out of order and the staff didnt bother wasting their energy with a smile. Our starters arrived totally cold. The croquettes were basically chilled on the inside! When we went to order the mains, almost everything was unavailable. I asked if the waitress could come to the table to explain to the party of 4 what was available but she didnt take too kindly to it.

Eventually after about 10 trips to and fro the bar, we managed to get some order in. Additionally, at around 8.30 while we were looking at desserts while waiting for our main, the waitresss said that if we wanted desserts we had to order them with the main - and advised that the desserts were going to come WITH the mains. I enquired that the kitchen is still supposed to be open for an hour but all she did was shrug.

Eventually, the food that came was DISGUSTING! The steak tasted nothing like a steak and the flat bread was rubbery. We ordered Fish and Chips.. and when our food came - they were served with Fries instead of chips!!! Seriously.. fish and fries, folks?! We left half our food untouched and couldnt wait to get out of there.

Super pricey and awful service with "disgusting" food - and I do not use that word lightly. Never stepping...

We went in for a traditional Sunday lunch. There was obviously a large party going on at the end of the pub and it clear straight aways that they took precedence as customers.

On the menu the roast pork dinner was described lavishly so we ordered two. Problem #1 `was that the waitress didn't speak very good English and we would have been served with two 'nut roasts' had I not have spotted her error.

The dinner arrived quickly, as did problem #2, which was that the portion of pork was incredibly small and there was no crackling as promised on the menu. When I queried this I was told 'we've run out of crackling'. Didn't stop them selling it to us though and shamelessly taking our money without mentioning this fact to us.

Problem #3 was that my daughter ordered sausage and mash which arrived a full 20 minutes after we had finished eating our watery lunches. After sitting and watching her eat it we asked for the bill; my wife told the manager that we believed we had been short-changed with our food. It was obviously, she said, that we had been served the leftovers of the roast pork. He brazenly agreed but we struggled to get him to give us money off the bill for a really, really disappointing experience.

First and last time that I will ever go here. There are far better places around in Highgate – if you want to save yourself a truly terrible experience I advise you to steer clear...