The Plough — Restaurant in London

I can't put you off more from going, especially if you have events. The lack of courtesy shown was incredible. Having arrived at the pub on a booking for 1:30, we were met with the waitresses giggling in their corner of the pub, we wondered over and was shown are seat. Nobody came over to ask for drinks or to relay specials, or to state if there would be a delay for any reason. Such as maybe the chef not being there and a new one was in? It's funny when you don't have basic courtesy how the meal booked for and planned quickly becomes sour. Having spent 5 min choosing our meals and drinks we went over and ordered, ofcourse the drink we wanted wasn't available but okay choose another. No mention there would be a delay. Drinks came over 5 min later, great! Okay so now just the food, 30 min go by, no food, no apology, no one saying it would be a little while. Okay 35 min in to waiting, us staring at the waitresses starting to fidget. One comes over, sorry the cheese in your salad isn't available, but we have this other type okay. 5 min later was told it shouldn't be too much longer. Right so 40 min waiting now, was told it wouldn't be too much longer, so 20 min later, waiting 1 hour for small plates of calamari on one and a cheese and tomato plate on the other. Goes up and now adgited for the long wait, how long untill the food arrives? not even our main by the way which was pie and chips. It's another 10 minutes. Okay so a short time is half an hour in total from when you told us plus a further 10min now. Yes I want a refund, waiting an hour having no courtesy to say anything was delayed or unavailable. Obviously a lack of communication, disingenuous and ofcourse the watireses giggling and staring as we left?? Ofcourse you should do better, and the nice thing for a business would be to comp the drinks, did they no. Did they say goodbye as we left, no. Are we going back, no. I don't recommend you do either, there's a reason it was empty, oh I forgot that but it was an empty pub with one gentleman eating a sandwich which they got wrong as we waited and had to redo. You were obviously overwhelmed as it seems the staff and the kitchen can't cope. You duth butter no parsnips...

We go here almost every week! We love it here! We always have a wonderful dining experience, both in terms of the food and the ambiance.

Starters: some of our favourites include the Halloumi Fries, which are perfectly crisp on the outside and soft inside, paired with a spicy chipotle chilli jam which adds just the right amount of kick. The Calamari is tender, with a light, crispy coating, complemented by a flavourful saffron aioli and the crispy chicken strips are just gorgeous!

Mains: I think we have tried almost every main on the menu, the Fish and Chips are always beautifully cooked and tasty, I also really enjoy the King Prawn & Devon crab linguine, it’s just delicious. On this occasion we went with the Steak Pie, which was rich and hearty, wrapped in flaky pastry accompanied by creamy mash, which was just divine. The Smoky Burger was deliciously indulgent and filling.

Desserts: We couldn't resist the desserts. The Triple Chocolate Brownie, served with vanilla ice cream was delectable! It just melts in your mouth! The Apple, Plum & Damson Crumble, paired with vanilla crème anglaise, was unavailable so went with the gooseberry version, this I didn’t really like, but was offered a different desert in place of it. It just wasn’t to my taste, a little too torte for my palate.

The ambience of The Plough is cozy and welcoming, with a warm, rustic charm that instantly makes you feel at home. The staff are exceptionally friendly and attentive, ensuring we were well taken care of throughout the meal without being intrusive. Their service added to the overall relaxed and pleasant dining experience.

I have a tried a few of the cocktails, all very well made. My favourite is the Mojito, which I always ask for to be made on the sweet side. Otherwise I’m happy with a Rekordilig, which is reasonably priced.

With a great menu, lovely atmosphere, and attentive staff, The Plough is definitely my go to place for...

I have visited this place many times for a drink, it's very near where I live so it's really handy for a meet up with my sister. So up until recently the staff just have a cannot be bothered attitude 🙄🙄in attempting to do their job ( That their been paid for) They walk about about doing nothing ( this business does not ever get busy, maybe ten people at a time ) they dress and appear scruffy, you will never see them washing their hands 🧴 and when serving drinks they always pass it to the customers by holding the glass, cup, mug by the top where people drink from ( 🤧🚽completely unacceptable) I personally always get them to rinse my glass and pass it to me correctly ( they must really dislike me 😝) The toilets are quite unclean ( again unacceptable, they don't have customers to serve) I have never eaten here ( and never would, which is a shame as the food does look nice, but I just know their hygiene is rubbish) And I have been using this place for many many years and it has always been the same. But on a slightly more positive note I was in their a couple of weeks ago, the bar area has been decorated very nicely and the lady who served us was great 😃 But cleaning is not been done and the toilets are still shoddy. Staff should at least turn up for work looking smart, with their mobile phones off or at least on silent, and been polite, with some self respect and respect for others, and the person in charge should be giving them tasks to do ( cleaning behind bar, toilets been cleaned doors and handles wiped over, staff should not be allowed to just sit using their phones ( there getting paid) They do not accept cash payments you must use a bank card ( however this is not displayed anywhere ) I'd be a great bar person I'd put...