A former employee recently 'spilled the beans' to me about some of the practices that take place in the pub, particularly around food. A Confidentiality Agreement has been signed to protect their identity. Of those items which are on the current menu, only the sandwiches and wraps are freshly prepared. Everything else is frozen, comes in pre-portioned bags and is simply heated up in the microwave, plated and rearranged to make it appear as if it has been freshly cooked. Sunday roasts, pies, fish & chips, Mac & Cheese, it is all pre-portioned and heated up. Even the Christmas meals - which are now started to be delivered - are bagged up. As a brand, Greene King used to be really good, but now they are cutting corners and are marking up their drink's prices unnecessarily, making it the most expensive place in Eltham town to get a drink. A pint of bitter costs, on average, £4:30 yet go down the other end of the high street and you can get two pints for the same price at The White Heart and get a decent night of entertainment too. I hear that the Rising Sun does not have Sky or TNT Sports. I have never known a pub to not have these options, and not to have (so I have also been told) the TV sound connected to the pub's sound system. And as for any form of entertainment, well there hasn't been any since Duncan & Simon last worked there. Sometimes you need to spend money to make money. Let's hope whoever takes over can breathe some life into the place. Greene King? More like...
Read moreWe booked for 4 adults and 2 children (one in a highchair). For 4.45pm for dinner. When we arrived we were told that the chef wasn't going to be back until 5.10pm. We waited for more than 20 minutes for food which arrived just after 5.30pm.
Apart from the kids' meals (nuggets and chips), the food was inedible, the roast chicken and roast potatoes were so dry. The carrots and cauliflower cheese were cold and tasted horrible, the gravy was a tiny portion and what we had was so lumpy. We were missing items from our meals (yorkshire pudding and seasoned greens). The bbq chicken sauce was so sour and looked terrible.
They didn't have certain items in stock which was disappointing. Comments made by the staff seemed to suggest this was a management issue for ordering stock rather than them simply running out. The pub was empty and with our experience I'm not surprised.
This being said, the staff were really understanding and helped us with all our queries. We ended up getting it refunded and were offered drinks for free but with us having a very young child with us we couldn't...
Read moreNot a lover of local public houses on a regular basis.
Came in a few weeks ago to find it is under new management.
Hazel is a breath of fresh air and brings a touch of class to The Rising Sun.
Now it has become a regular for my partner and I. The atmosphere is amazing, especially on a Saturday karaoke night.
Such a shame that some regulars do not like the change, which in my view is for the better.
Popped in yesterday to find Hazel gone and a new manager in her place. The vegan burger was served without its usual slaw and salad. The fries were way over cooked. I mentioned the missing items and the manager said nothing and walked off. Would never have happened if Hazel was still in charge.
The nice friendly atmosphere has also disappeared along with Hazel. The chef was friendly once behind the bar.
Now Hazel has left my partner and I will no longer visit here, even my partners daughter missed Hazel and said its not the same without her. Such a shame she has been pushed
There are other public houses within the area with a better...
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