The Vineyard Islington — Restaurant in London

Called in here with my wife and son on the 7.10.23 and my wife went to the bar and ordered 2 mushroom burgers that was pointed out on the vegan section of the menu and one ordinary cheeseburger all with fries. Two of the meals arrived but not the third, following a 15 minute wait we decided to ask the staff where the other meal was and she told us that she would check it out. We waited for the third meal to arrive before beginning to eat our meals which meant it was not so warm. When it did eventually arrive my son who is a vegetarian started retching and hurried to the toilet where he vomited. We were absolutely shocked to find that two of the Vegan requested meals contained beef. My wife fortunately had not attempted to eat her meal. We complained to the female staff who apologised and offered to correct their mistake and replace the meals with the requested vegan meals. A short time later the manager called Gerald came to our table appearing quite irate and aggressive claiming that under the vegan section of the menu there was some small print indicating that there was a list of different burger options available. We mentioned to him that we actually stated in our order that we wanted two of the burgers to be vegetarian and why would a ‘meat’ alternative be in the vegan section of the menu? He became increasingly angry and eventually said okay there may have been a slight mistake and reluctantly apologised and offered us free drinks. However we decided that his attitude and standard of service made our stay unsatisfactory and requested our money back which he agreed. We definitely will not be going...

Visited at 4 pm on Sat 20/09. I approached the bar and asked to order a burger and a citrus IPA if they had one, the barman shrugged his shoulders and told me to look at the tap names. I found a mango IPA so ordered and paid by card. The barman who took my payment wandered off without confirming payment nor a thank you of any description! I had to assume that everything was OK with my order and took a seat. The food took a good twenty five minutes and was literally delivered from behind over my shoulder. I didn't even see the person that brought it to me. This person failed to notice that I had nothing to eat my food with it any condiments at all. I had to go to the bar and wait to ask for a knife and fork. A lovely friendly elderly chap brought over a knife and fork and noticed that I had no condiments which he swiftly found and returned with. My burger and chips was barely warm and the breaded onion rings were warmer but somewhere between dark brown and black in colour! It was very disappointing and probably the worst food I have had anywhere in years. I stayed and watched the football with one more pint to help digest the food. I was served by a different barman who was no happier than the first one I dealt with. Overall, a very unhappy experience apart from the elderly gentleman who was lovely and I noticed that he was chatting with many people at their tables which was nice to see. A bit of interaction and good old fashioned customer service sadly lacking from everybody else that I encountered. A smile, a hello, and a thank you...

The Vineyard, 9.0/10

Let's address the elephant in the room. Before you go slating us in the comments "That's not a pint!!!" We know. We bloody know alright. This was the end of a long one and we needed some caffeine.

Soon as we turn up, there's a kerfuffle at the entrance. Some dolled up girls having some commotion with the staff. We go over to lend a charming hand. Turns out they were annoyed they had to download "some app" to get in. We were bemused to say the least. Had they not been out for the last 18 months? Were they so binned they couldn't remember the NHS app? Your guess is as good as ours.

Nevertheless they were soon booted out for being too smashed. Have to say they were good craic, only the beginning for our night.

Staff need a special mention in this place. Really great, open for a laugh with everyone, even us.

We were popped into the duttiest seat in the beer garden to begin with, next to the water butt and nowhere near a heater. After making some smart real estate moves, we were right in the heat of the action.

How smashed were we at this point? Fluffed. Trolleyed. Spangled. Trounced. Flummoxed. Battered. Cabbaged. Razzed. Dot Cottoned. Goosed. You get the gist.

Due to this inebriation, we started belting the tunes out our phones. Luther Vandross. Sister Sledge. MJ. To our surprise most of the tables joined in singing. We felt on top of the world. So we got up and began dancing. A 9 seems absolutely fair for this gaff, even if we were laughed out the door for our dad dancing.

Reviewed 04/05/21 on...