I am editing the really positive review I left previously, following a disappointing experience a few weeks ago. I booked lunch for my birthday, having had many very positive experiences over the years. This time was different. The person I spoke to on the phone when I tried to book was rude and unhelpful, and made me book online even though I'd told her the number of people who were likely to be coming and it wasn't possible to book online for that many.
The roast I had was dry and tasteless, with overcooked beef and undercooked vegetables and potatoes.
My partner came in with a birthday cake as a surprise a couple of days before and said to me later that the staff were rude and indifferent about taking it. Fair enough if they didn't want to but they should have said so. When it came to bringing the cake out he said they made this unnecessarily difficult and complicated. This meant it wasn't a surprise. I didn't mind but he was disappointed. By this time we'd run out of our allotted time at the table and had to huddle outside to eat the cake in the cold garden with the smokers. We had to ask them to bring plates and cutlery for the cake, another process that seemed to take ages for no reason, and they brought 5 plates for 8 people.
We were told when we arrived that we had a limited time at the table but not when I booked. I don't like this conveyer belt approach , it's not hospitable. We were made to feel unwelcome throughout the process and I don't think it was justified. No one in our party was rude, difficult , unpleasant , loud etc. The staff made it clear they didn't want us so I am sure they will be glad to know that we won't be coming here...
Read moreNestled in the enchanting embrace of Teddington Lock along the serene Thames River, Tide End Cottage is a hidden gem that beckons all beer enthusiasts and nature admirers alike. This charming establishment boasts an unparalleled selection of beers that caters to every discerning palate. From crisp lagers to robust ales, each sip is a delightful journey through a world of flavours.
The real magic, however, lies in its location. The picturesque surroundings of Tide End Cottage are a haven of tranquility and beauty. Whether you're seeking solace with a good book, engaging in heartwarming conversations with friends, or simply relishing the company of your own thoughts, the setting is nothing short of perfection.
The staff at Tide End Cottage exude warmth and hospitality, ensuring that every visit is not just a mere dining experience, but a cherished memory. Their knowledge and passion for their beer selection elevates the tasting journey, making it an educational and pleasurable adventure.
In a world where time seems to rush by, Tide End Cottage stands as a gentle reminder to slow down, appreciate the finer things, and savour life's simple pleasures. If you're seeking a sanctuary where exceptional beers and natural beauty harmoniously unite, look no further. Tide End Cottage is a testament to the art of relaxation and the celebration of flavours.
Cheers to Tide End Cottage for consistently delivering an unforgettable experience that leaves this patron eagerly anticipating...
Read moreJust had another meal here, second time. It was mothers day and the customers were plentiful and a bit crazy. The big table next to us were laughing so loudly and weirdly together with their baby that we felt like we were in a circus. The food was ok, the vegetarian roast was a bit tasteless, and not too much protein, as it was a nut roast. I always enjoy a meat alternative, sure maybe not as healthy but I am not a vegetarian for health reasons, I still love to eat. The starter we had, the crab, was probably the weirdest thing I have ever ordered. It was straight from the fridge and the butter was completely hard, it echoed when I knocked my fork against it. I thought it would be melted butter. It felt weird to eat it so I had a taste but couldnt eat more. I had to salt my roast a lot but all in all it was alright. Just a bit bland, like it would be good to serve a toddler taste-wise, nothing standing out. My wife rated hers 6.5 out of 10 (she had the beef) and it would have been 7.5 if the table with the cacklers wouldn´t have circused it up. I rated my roast 7 out of 10. We won´t come back for a roast, but last time we were there when we were one of the few guests, and the ambience was super chill and nice, and we had the pies, it was a lovely experience. That is why we came back. Bar...
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