Triphal Indian Restaurant — Restaurant in London

Please do not make the same mistake I did and order from here!

It was possibly the worst take away food I have ever had in my life!!!

My order arrived late and incorrect.

I phoned to tell them I had received the wrong order and was informed that the chef had read the order wrong and to ‘just get a refund from Just Eat’.

No understanding whatsoever of customer service. Everyone makes mistakes and they could have dealt with the mess up in a professional manner.

I asked for the whole order to be made correctly and re sent and was told this as possible.

After waiting another long while I received a second order of simply the tikka I had originally ordered and no fresh rice or naan. I meanly surely that’s just common courtesy to send a whole fresh order when you messed up in the first place. When I questioned the delivery driver about this he simply said ‘you already have rice’.

Excited to finally sit down and eat my dinner I opened the the new tikka and started eating it along with my cold rice and it was awful. It consisted of large chunks of extremely chewy and tasteless chicken with cold rice.

Worst £16 odd pounds I’ve ever...

Had a booking this evening for 5:30pm for three people, but Triphal was not open! When I booked online, I received a confirmation that the booking is confirmed. However, when my wife and I, with another family member, arrived for our booked table, the restaurant had not opened. We waited twenty minutes, still the restaurant remained closed. There is no message on the door that the restaurant is closed for business, and nothing on their web page. An email received by me clearly states, “Your booking request has been confirmed. We look forward to seeing you". Why send an email stating that the booking was confirmed instead of emailing or phoning that the restaurant is closed, and no information on the website. A few times my wife and I have eaten here, and never had any issues. This evening has thrown different thoughts of this restaurant; clearly, the owner(s) have become unprofessional and arrogant in not putting up any ‘Closed for business’ information on the door, and their website. Won’t be wasting my time with them again. If we knew this was going to be a waste of time, I would have booked a table elsewhere....

Diminutive restaurant serving bold and skillfully spiced and original Indian dishes. I have eaten at Triphal at least half a dozen times, having tried vegetarian, fish, lamb and chicken dishes. Each time they were excellent.

There is a sense of style around the interior with starched tableclothes, gentle lighting and charming staff. With only about 20 covers it is a small, private space and the food is great. I guarantee you will find a refreshing take on British-Indian food, very tasty &...