Tariff & Dale — Restaurant in Manchester

Mixed Experience: Great Food, Unpleasant Wait Staff

I recently visited tariff and dale for the first time to meet friends for Sunday dinner. Upon entering, we were greeted warmly by friendly and the informative staff. The bar person was very helpful in assisting us with drink selections, and the person seating us was exemplary in their friendliness and helpfulness, making us feel welcome right from the start.

However, the experience took a sour turn when a red-headed staff member with a sour mood began serving us. She slammed drinks on the table, just a general unpleasant, made she was having a bad day but she made sure she let us know about it, with her abrupt attitude, haste for us to leave it seemed and hence making us feel unwelcome. This behavior was noticed by everyone at our table, and it was disappointing so much so we paid and prefer to go to another bar to carry on drinking, I could only think she might of been in a rush to finish and go home, as there wasn’t anyone else, we were the only table dining at that time. Unfortunately, this unpleasant interaction with the staff member is the sole reason I cannot give this establishment a 5-star rating.

Despite the setback with the staff member, the food at tariff and dale was outstanding. The Sunday Roast was exceptional, and everyone in our group thoroughly enjoyed their meals. The quality of the food was top-notch, and the portions were just right, offering great value for the money spent.

In conclusion, while the food at tariff and dale was undeniably delicious and satisfying, the unpleasant experience with one particular staff member marred an otherwise enjoyable dining experience. I hope that the management addresses such behavior to ensure that all guests feel welcomed and valued during their visit at all stages of there visit waiting staff shouldn’t be clearing tables until every one on the tables finish eating, or they’ve...

I have been banned from the venue since February. Initially this was supposed to be investigated and someone was supposed to come back to me to explain why but the never did. Apparently entering the venue in April yielded the same results. This is an issue instigated by the Ops Manager that intended me harm in another venue (Sherlock's) outside of Tariff and Dale. He tried to physically hurt someone almost twice his age in a drunken aggressive state. However I am not a lightweight with alcohol nor am I a weak person. When he could not bully me like he does his staff he banned me from accessing the venue for no reason. I have never had an issue with the employees who I see at other venues constantly. Typically this execution is done when someone does some unwanted action at the venue or to the employees. It should never happen when an employee is aggressive to a customer for no reason. Was it because I am in a more prestigious position, make more money, my age, or my race? Unsure of which or if it was a combination of all of them. I could care less to go in again but I have shared this with my corporation so that they do not have to deal with the same behaviour. While I agree with banning negative people, when you are the negative person, bullying your employees for your self-esteem and fascist thinking is wrong. I found out that this ban is ongoing and I am okay with that because I can afford to go elsewhere. I am more than capable to cook myself, better than most. The sad thing is that this has happened to others afraid to voice their dismay with the bullying and poor treatment. This will lead to legal action if allowed to continue. The owner(s) should investigate and adjust as they see fit. The food was decent but nothing I would or will miss with my other options. Not a comfortable venue to visit. Last visit was attempted...

I don’t like having to write negative reviews, but following our visit I received an email asking for feedback which I responded to with a complaint, but never heard back. I had written the below and would have liked a response:

I came on Saturday evening with my parents to celebrate my graduation, having booked a table in the restaurant 2 weeks ago. We turned up to find the restaurant set up for a private function, and staff were confused as to why we had a booking. It eventually turned out that we had a table in the bar upstairs. We would have struggled to find a table elsewhere at such short notice on a Saturday, so had to stay. The food and staff were great, but it was absolutely not the experience we wanted or expected. The bar was full of people drinking and being very loud (not their fault), and the music was far too loud. We were short 1 starter when they came - I imagine because the waitress couldn’t hear us properly when we were ordering - and we couldn’t hear each other speak. It’s poor that we were moved upstairs without being made aware beforehand - we would not have come had we known. Thankfully the staff (very friendly and helpful) and the food saved the evening slightly, but it was very disappointing, especially for what was supposed to be a special occasion, and one for which my parents had...