The Gourman Cafe — Restaurant in Manchester

Awful service. The cafe got my order wrong despite writing it correct on the bag - rang up and the lack of customer service is laughable. Proceeded to tell me nothing they can do with such attitude, could hear them slagging off in the background as incapable of putting the phone on hold - told me “if you order again put a note and you’ll get it for free ” despite trying to explain that full payment would be made through Uber Eats so how would this work? Waiting for the owner to apparently ring me back … Need to learn some manners and customer service if you want to be in the...

Bought a sandwich and asked for no sauce, got home and it’s smothered in it, I phoned up to explain and was met with a rude lad on the phone stating “mistakes happen and there is no need to have an attitude bout it “mate”,

number 1, I ain’t your “mate”, number 2, all I wanted was a new sandwich making but after the rude attitude I decided to just bin it and never return.

Learn how to deal with issues in the correct way and not have an attitude and you will get more out...

I like this place, I have ordered a salad and salt and pepper chicken from here a couple of times now, they do not mess around with the portions always full when I've finished. The food arrives quickly and it is still warm and fresh when it gets here.

I ordered the wrong thing on the delivery app, so I called them and they were happy to change my order to what I...