Cafe Aroma — Restaurant in New Forest

I attended this cafe for the fourth time recently. On all 3 previous occasions I was allowed to change 2 items on the menu as I do not like them as well as swapping fried toast for regular toast. On my 4th visit I was met with a rather angry server who informed me that I couldn't change 3 items although other staff had previously done this kind gesture which is why I returned. The woman telling me this was very rude about it indeed! She stated i could only change 2 items. How petty can one person be? It's literally toast instead of fried bread!!!. I eat out Every day due to disabilities & not being able to cook my own. Food. I will NOT be returning here again. I discovered the woman is the owner so well done you've lost a Daily customer for your rudeness & on a second note it's a cafe not a kinder garden! Leave the kids at home. EDIT..... I have just visited this place again for a pot of tea £3.10. As I sat drinking a male member of staff approached me & spoke to me about this review. He was Very polite & assured me the staff were working on the issues raised & said if id like to return as a daily customer it would be appreciated. I paid for my drink & left a 10p tip. Less than 60 seconds & the Woman owner came out & gave me my 10p back stating they dont want my tips....... Of course my friends & fill visit this cafe regularly..... Well they won't be returning now!!! You've lost several customers now!. The ATTITUDE of the owner is just disgusting & I will NEVER spend money...

I commonly get a maxi breakfast delivered with a milkshake, the delivery is packed well and always quick to arrive. The milkshakes are absolutely phenomenal! Rich, creamy, and packed with flavour – they’re definitely the highlight of the experience. While I typically go for the same meal, there are many options for the whole family. I went to the café to see what the experience would be like, it was a nice place, kept fairly clean and tidy. However, I can't ignore the service, which unfortunately wasn’t up to the same standard. The staff seemed a bit disengaged, and there was a noticeable lack of warmth or friendliness. I would advocate for staying at home and getting it delivered. Still, the shakes alone make it worth the stop. If you’re a fan of milkshakes, this place is a must-visit – just maybe don’t expect the best customer service. Hopefully, they can work on that, because the milkshakes alone are enough to...

A bright and spacious cafe in Totton precinct. This has a good variety of your standard favourites from pub lunch/cafe menus. Staff couldn't be more helpful and was very flexible in offering me a low fat equivalent to the food on offer.

my partner chose an all day breakfast which he reports was excellent. I had baked potato without butter, sliced ham and salad without dressing. it is necessary to request no butter on the jacket and no dressing on the salad otherwise it does come with both.

A good choice of puddings, including various pancakes, all again, very reasonably priced.

there is a good priced children's menu and a great variety of choices for them.

The coffees were full flavoured and there was a good range of coffee, including latte, cappuccino etc.

We do intend to...