Morrisons Cafe — Restaurant in Newcastle-under-Lyme

The absolute worst, dirtiest and scuttiest place I've ever eaten. To start off with, the table number was dirty and had sauce on. I picked up 8 mugs before I found a clean one. There is like a decade or more of GRIME on literally everything. You could have a cleaner make this place shine with a 2 day intensive cleaning, but no. It's clearly never cleaned. This isn't the kind of grime that builds up if it's EVER cleaned. It's NEVER cleaned.

The wall trim is dirty. The tables are dirty. The rails are dirty for the trays. tHE TRAYS are CAKED in grime.

This is the most sad and pathetic public eating space I have ever seen and I haven't even talked about the food.

Whoever manages this cafe ought to be sacked and publicly shamed for their complete lack of humanity.

The food is utter shlt. For example I ordered a bacon bap.

The bacon was grey, discoloured and COLD. This was shortly after they opened on a Sunday morning.

How do you do that? Serve off colour grey bacon that's cold?

I have it back and received a lovely soggy microwaved replacement. Microwaved bacon.

Shut this place down.

Morrisons big wigs if you are reading this, this cafe is a shame on the company, it's a shame...

I recently visited this café and was quite disappointed with the experience. There was only one machine available for hot drinks, and it took an actual two minutes to fill my cup—it just dripped out slowly. On top of that, there were no clean cups available, and the chips were overcooked.

The service was severely lacking as well. All the staff seemed to be in the back, which meant the food wasn't cooked as well as it could have been and took longer to arrive. At one point, an elderly gentleman dropped a cup and struggled to bend down to pick it up, but no one was available to help him because the staff was not present in the dining area.

To make matters worse, when I went to get a spoon for my dessert, I had to search for the cleanest one and ended up cleaning it myself before using it.

This café could benefit from either more staff or better organization to ensure a smoother operation. Improvements in these areas would certainly enhance the overall experience...

Bought a small breakfast on Sunday lunchtime. They had run out of hash browns and the assistant just expected me to know what I wanted instead. I mean really? The cafe has a supermarket attached to it! The cutlery was marked, there was egg shell in my fried egg, hairs in the yolk, mushrooms in my baked beans. The small breakfast doesn't come with mushrooms. The rind of fat was see through! The butter for the toast was salted and we weren't offered an alternative. The coffee was like nothing you've ever tasted. I'd like to give this less...