Greggs — Restaurant in Newport

Working in the area for the weekend so wanted something simple. I asked for a VEGAN sausage cheese and bean pasty, was given a cheese and onion. I didn't complain as I don't like too and it wasn't a problem as I'm vegetarian, not vegan. Went again the next day (yesterday) asked again for another vegan pasty, and half way through eating it I had my suspensions that it wasn't veggie, the pastry seemed different and didn't come in the normal vegan labelled bag. I out it in the bin not wanting to finish it. Bought another one today and made sure it was definitely a vegan one, only to vonfirm that the one I got yesterday was completely different and most definitely contained meat. Not happy as I specified vegan and even pointed at...

I gave them 3 stars mainly because I appreciate their sale of vegan sausage rolls and wish they would have more vegan food. And I haven't rated it higher mainly because of their staff. On a few occasions, it took them a while to appear from the backroom to serve customers... Also recently there is young girl most likely apprentice and she was filling buns with ketchup but had no gloves on which is a hygiene issue... I believe these reviews are checked by Greggs employees so that they know how to improve their services and...

Just want to say thank you to the staff member at Spytty, who went above and beyond when we realised my daughter had thrown somerhing away by mistake. We noticed after leaving the retail park and hurried back. Our request to search the bin was met with immediate help and a quick result...so very grateful as the item would have cost alot to replace. Thanks so much,...