Unless you are a couple don’t try and visit this place!!! We (4 adults, 2 kids) stopped by after our friends had recommend this cafe. Our experience and how we were treated was however very different to theirs. Upon entering the cafe we were made to feel unwelcome with dagger stares from behind the counter. We proceed to sit down at a small table however there was enough seating for us all. We were kindly offered another table from the people next to us to accommodate us. It was then at this point it all went very much down hill. The man serving came up and before saying anything goes “I can’t feed you all!!!!” At which point we were all a little shocked. He then proceed to say all I can do is cakes and even that’s going to be difficult with you all - we were a table of 6!!!! It was at this point i upped and left, I felt so uncomfortable, unwelcome and judged - therefore not somewhere I wanted to be. You humiliated us in front of your other customers but I think more than anything it showed that maybe customer service training is needed. Maybe next time coming over and quietly saying “my apologies, there is a maximum number in here as the door shows (which is actually 6!), I can serve you but it may have to be staggered and may take a while are you happy with that?” Would have been a polite approach? Such a shame as I was looking forward to trying out your place after being recommended to do so, however after the way you made us feel, the embarrassment just for wanting to support your business… it upsets me that I have no choice but to share my...
Read moreFound this little gem of a cafe following a daytrip out to see the Valley of Rocks. Myself and two friends each decided to order two different types of scones as our lunch as we couldn’t decide between the many wonderful and unique flavours! I started with the Butternut Squash, Sage and Cheddar scone with Vintage ‘Cornish Crackler’ cheddar and red onion chutney. For my ‘dessert’ I then chose the Chocolate scone with Homemade Cherry Conserve. I can honestly say these are the best scones I have ever had! The savoury butternut squash scone was absolutely delicious and full of flavour with a lovely orange hue and was still warm from the oven. The cheddar and red onion chutney complimented it beautifully. The chocolate scone smelled incredible before I’d even sliced into it! There were delicious melty chocolate chips inside and coupled with the cherry conserve it made for the most delectable sweet treat. Chocolate and cherry is one of my favourite flavour combinations so I was excited to find this. I am going to try and recreate these scones myself but I doubt I’ll come close! The owner was also very friendly and warm and we felt really lucky to have found this cafe. I would highly recommend it...
Read moreRainy day on a Saturday afternoon, two tables available when easily can fit 4 or more. As soon as we got in (2 adults and 2 children) the man said: sorry just sit for two or three max. Coming out a bit disappointed as he didn’t even say hello or sorry but unfortunately we are very busy, just straight away said NO space. Even as we came in a mother, daughter and child were leaving and offered us their seats and the guy just snapped “ there’s still not enough space” . He was obviously having a bad moment or just didn’t like the fact we were a family with 2 young girls, I saw a dad coming in with his daughter and he immediately left due to the same situation. Definitely not welcoming place for families, not child friendly place. You can read a note inside and it says: no groups for more than 4, no prams and something else but what a shame about this. Definitely I will not recommend this place. They definitely don’t know anything about...
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