For a company that prides itself on customer service, claiming to "treat everyone with fairness, consideration and respect" on their website, perhaps employees should be taught the basics of customer service. Suzie at the Greggs in Miller's walk clearly hasn't read the Greggs values, she's never smiling, never kind, never happy. Every morning for the past couple of weeks I've gone in to order breakfast and a cappuccino and, as of today, I won't be coming back. She lacks any respect - shaking her head and rolling her eyes alongside snarky curt comments, I'm disgusted. It's a shame seeing as the food itself is very nice. Well done Suzie, you've ruined yet another person's...
Read moreFor a company that prides itself on customer service, claiming to "treat everyone with fairness, consideration and respect" on their website, perhaps employees should inform every customer that there names are infact not gregg or atleast legally change them to it, as i look like a right pillock infront of the avid greggers calling 27 year old Jannet, Gregg and the pizza was under cooked pepperoni was hard and gave me a chipped tooth and a long...
Read moreThe bacon roll and cappuccino were perfectly acceptable and a bargain at £2.25 for both. Not so good was the fact that there were only two staff on and they were rushed off their feet as a horde of cyclists defended on the place.
Still, the lady who served me managed to maintain her composure and raise a smile despite this gaggle of obnoxious and rude cyclists in the establishment. Store was clean...
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