Domino's Pizza - Lisburn — Restaurant in Northern Ireland

About a month or so ago me and my other half ordered our meal which arrived without both of the extra dips we ordered. I understand some people may see this as "just a dip" but we paid for it.

After talking to the man who delivered it about the missing dips, he was very unapologetic and went on his way, saying he would get the dips for us.

45 minutes later and he didn't return so we called up. It was sorted out and we got our dips and credit for our troubles which was nice, mind you, getting the credit when we rang up for it was a hassle as no one had assigned the credit to the number we spoke about, but that's by the by.

Today is the reason I am writing this. Today, for the second time they forgot our dip. It's been around 2 hours, our food has since been eaten and the delivery guy, who said he would be 30 minutes is a no show.

This is beyond a joke. We won't be ordering from here again. As I said above, I get that it's just a dip, but we ordered and paid for it, it's only right that we should receive it with the rest...

Probably the worst Dominos I've come across over the years.

Placed an order for about £50 of food this evening. Requested delivery for 21:00 and got a call at 20:30 to confirm the business name and address.

Got a call at 20:55 from the delivery guy who couldn't find the Knockmore Industrial Estate and couldn't understand basic instructions such as "go past TATA steel on your left", as, in his own words he "didn't understand English very well" - a bit of an issue when working in such a role where you need to speak to customers.

In the end it took 15 minutes of explaining directions to him before he understood and finally arrived stating that I should have told him the name of a random company on the estate as opposed to Ford which I gave him (and has two massive buildings on the estate).

Food was cold on arrival - stores response was to give me a discount code off my next order - something that you can get for free using the regular...

Arrived in shop to order our food - 3 guys standing at the side on their mobile phones whom we were ignored by. One girl who seems to carry the majority of the workload came back from what was maybe her break and asked if we had been seen to she quickly and efficiently took our order then went on to make put food as well!! This is the same when we have called in on previous occasions. Hands down to the lady at the counter - the place would have absolutely no customers of it weren't for you! You deserve the wage of 3...