The Vault — Restaurant in Northern Ireland

Can’t fault the staff at the vault! I made my own mistake of not viewing what was on my pizza and it came back with pineapple, the lad serving me asked if I wanted it changed it will only take a few mins! I said no it’s no problem il just pick them out :) after eating half of it ! He came back with another pizza without pineapple and said sorry I felt bad seeing you pick the pineapples out and also said don’t worry if you can’t finish it we will give you a box to take home! Unbelievable they didn’t have to do this just goes to show that they go above and beyond to make their customers happy! I was extremely grateful for this even tho I would still have gave them a good review as it was my fault in the first place! Would recommend the vault...

Lovely staff who are very helpful. They are quick to take your order and not too long to wait for the dishes to arrive. Unfortunately, all the garlic pizza bread starters were burnt on the base. Those who'd the brie bites and chicken wings were happy enough. The main course was mixed. Anyone who had pizza was disappointed. They were bland, not well made, or care taken in presenting them. The base was extremely thin, like a tortilla wrap thin. And again burnt badly on the base. We've been a few times, and I don't think we'll be back. I feel it's expensive for the quality of the food, and it's a bit drafty and cold, depending on where you are seated. Lovely staff and...

I've eaten a couple of times before in this restaurant and I have come away with the same impression - it was ok but I wouldn't be rushing back. The pizza bases look and taste pre prepared, perfect thickness and edge and bland. I had pulled pork topping which was ok but there wasn't much of it. The staff were not wearing masks which I think is a little off puting. They are very polite, and attentive. I'm glad there was £10 off for each of us tonight as I definitely would not like to have paid over £40 for that. Strange thing is - it's...