Amaretto Delicatessen — Restaurant in Norwich

This is a rather belated review, I’m afraid, owing to a rather unfortunate accident - nothing at all to do with Amaretto Delicatessen!!! Please note that I am not reviewing an in-house experience per se, but a catering one.

Ameretto’s was a good choice, and from the get-go, they were great. They were wiling to cater for a smaller number of guests; emailed responses to enquiries were always personable, helpful, and offered flexibility; the customer service was excellent throughout; and, importantly, the food was lovely!

We went for the Ameretto Buffet - mixed cheeses, mixed salamis and hams, olives, crackers, Italian focaccia, fruit etc - all of which were very well received by our guests! The salamis and hams, cheeses, and olives were varied and in generous portions…and the assorted fruit plate - melons, kiwi, grapes etc - was lovely and very atractively presented. Instead of the assorted cakes, I ordered a whole cheesecake (on the personal recommendation of one of the very lovely staff members!). Yet another good choice for it was delicious! Tip: best when not just out of the fridge!

A slight miscommunication became apparent upon collection, but it was sorted out in the blink of an eye, absolutely effortlessly! So in addition to being able to recommend them for the buffet they supplied, I can genuinely compliment them highly on their fabulous customer service! THANK YOU SO MUCH! I should also add here that on every occasion I visit the store, - which is often, for olives!! - the staff are consistently delightful, and therefore it is always a pleasure to visit!

Would I do anything differently for a future event? Yes! I would ensure I got myself to the olive counter in person PRIOR to order, to sample their every variety. Why? Because I have since discovered my favourites, and I’d have been sure to have ordered only those varieties for the...

I have been frequenting Amaretto for the best part of 10 years and always been a big endorser of the place, recommending to both friends and family.

Unfortunately I've found that since I've been put on a gluten free diet I'm made to feel like a big old chore from whom I assume is the owner. I've gone in for the gluten free pizza a few times now. Every time without fail when the friendly girl running the counter takes my order and relays it to her boss, he responds as if I've committed a hate crime against him and makes you feel like the biggest nuisance imaginable. It's honestly just a bit surreal in a customer service orientated business. Last order I went in for was denied for being "tight" on time, 2 hours prior to closing. Wasn't even acknowledged through the owner, despite being very visible to one another. It's bizarre. Man needs a holiday or to simply take stuff he doesn't fancy making...

Great shop in the city center close to the river. You can find the best delicacies: cheese (pecorino, gorgonzola, burrata, ...), parma ham, mortadella, salami (I love the fresh cut of the cured meat), pesto, olives, pizza, pasta, sauces, olive oil, grissini and sweet food like gianduiotti, cantucci, amaretti and much more. Not only the best Italian food but English and Spanish delicacies too. Thanks Fabrizio, because every time I can find not only a little bit of Italy, but food with a very high quality too. Perfect for a lunch and...