Norwich Nelson Table Table — Restaurant in Norwich

I came to the Nelson for my work Christmas meal at the weekend and I was less than impressed. The service was both slow and staff didn’t really seem to know what they were doing. One of our table asked for a G&T which was brought to her then taken away without reason?? As for the food, I was really disappointed. We were told the soup starter was roasted tomato and red pepper soup...it was basically a cup a soup with non roasted red peppers on the bottom, not even mixed in. It was cold when it came out and disgusting. The main was ok but we weren’t even asked if we wanted sauce and when we requested it ourselves, they took about 20 mins to bring it and I wasn’t going to let a second course go cold. Finally, dessert I asked for an after eight sundae. My first dessert came out with a hair on...when I told the waitress she didn’t seem overly concerned and swapped it for the one in her hand, making out I was more of a hindrance. The second one, I managed to eat the after eight, the rest was frozen solid that if I’d have tried to get my spoon into I would have broken the spoon. Overall I was really disappointed and wouldn’t rate the food or the service. If you’ve booked here, I wouldn’t...

So me and my friend was staying at the premier inn next door, we booked a table for 7.30pm and when we got there we was shown to our table, it was a wobbly table and sticky, so I asked if we could be moved please, and the rude response was I can try, so we waited and 20 minutes late nothing so we was quicker finding our own table still no one had even took our drink order, to be then told its not table service where we was sat so we found our own table in the table service area still no one came so we ended up going to bar to order 1 hour later we get our starter only a prawn cocktail then the mains come out at 9.10pm rock solid so we was offered a replacement then staff said your not getting one as we switched ovens off but we can get you a dessert of course we was livid, I said my friend is diabetic she needs to eat so the member of staff gave us 32 pounds and we ended up with a mcdonalds at 11.30 at night I get there was busy but there was no need for the rudeness and ignored all night. But on a positive note sam at breakfast couldnt do enough for us everything was ready for us and my friends allergies carefully considered shes a credit...

This pub is part of the tabletable chain. Quite often, the window tables are reserved, and on busy occasions, it may be difficult to find a table. There is a QR code in the corner of the table with a number, although the number is mostly washed off as it's just penned on. We thought the code was a way to order at the table, but I got an error code 404 and my friend eventually got to see the menu, but there is no way to order at the table like at spoons. So, to the bar to order. She asked what I wanted and Sandra didn't understand my "I'd like to order some food please"??? Request. (I don't think her first language was English tbh.). Eventually, I got there. I had to point to my table as it had no number - good job it was in view of the bar. Although I didn't feel hungry I really enjoyed my pie chips and peas. They also serve 0.0 Guinness which is a bonus when you are driving. The low score is for the bad table marking, the QR code not working , and the staff not understanding English in England. Nothing against immigrants but keep them away from paying customers if they do t to...