Dreadful! Four of us went along for a meal and a catch up, this was our first visit to The Farmhouse - and definitely will be our last!
My hopes were not high as I was the first to arrive I waited in the conservatory, sitting down at a table I put my handbag down, when I tried to move it - it was stuck to the table! Although the table looked clean it was super sticky (On the plus side, if there had been a situation of a bag snatch, this would have surely stopped any thief!!)
Once we had all arrived and moved tables :-) We ordered our meal including a bottle of wine and waited, the service was rather slow but hey, we had plenty to chat about so not a problem. Two of us had ordered the puff pastry steak pie, I tried mine and found that the centre of it was stone cold (It was supposed to be hot) My friend tried hers and it too was cold so we sent them back - when they returned they were hot right through - The soggy bottoms on the pies are not too appealing though:-(
On to desert, three of us ordered, one opting for a single scoop of ice-cream. Blimey, The Farmhouse takes seriously the 'single scoop' aspect of this, as the most ridiculous sized portion arrived, it would have done well to fill an average desert spoon, it was minuscule - that went back to get rectified to become a sensible size.
When we came to paying we spoke to the owner who arrived at the table, crouching down he informed us that in his opinion as he had rectified our cold pies and did not feel he was obliged to reduce our bill (Despite the health issues associated with not thoroughly re-heating the pies) Finally, and with extreme grumpiness he reduced our bill by one desert - Crikey, this man needs to brush up on his customer care skills. If he had taken the time to come up and apologise during our meal and perhaps as a good will gesture, offering us a complimentary coffee we would have left with a much better opinion. And to top it all, very odd behaviour, as he was extremely keen for me to complain -...
Read moreWe were struggling to find a venue to hold a mums wake after the service at Earlham crematorium.
When we contacted our funeral directors for suggestions whilst they were not allowed to make recommendations they were able to say what places previous clients had used and gave a few locations including The Farmhouse.
Gave The Farmhouse a call and the lady I spoke to said when Jon was available so we drove over introduced ourselves and asked about a wake. Jon said no problem and sat us around a table to discuss what we wanted and prices. Gave estimate of numbers but said likely to increase. Not a problem paid £100 deposit with balance payable week before wake when more accurate numbers could be given. Whilst we were there had a meal which was lovely.
On day of the wake everything as expected with the extension set aside for the wake. Float for drinks behind bar not a problem. Food was great and Jon and Donna accommodated my aunt's need for gluten free with several plates of sandwiches marked as gluten free with a label on the cling film covering them.
Massive car park too so parking not an issue.
My thanks to Jon, Donna and the team at...
Read moreI walked in on a 25 degrees Celsius summer afternoon (June 2024) and asked the bar maid, who could well have been the manager, very politely “do you mind filling up my flask with tap water”. Given it was a boiling day and I was clearly gasping, you would only presume the answer would be yes. She barely hesitated to say no in a hideous tone, with no reason at all. I said “really?, to which she said no once more. Maybe I’M being presumptuous but being there with my Zimbabwean girlfriend, it really felt as though she was straight up racist. Given how polite we were, on an incredibly hot day asking for a simple courtesy, we were left dumbfounded that someone could be so helpless and rude. To top it all off, she ended by saying to us on our way out that we can get some water from the toilets. Well done to you, lovely bar maid, for upholding the worst values of British society. May you find an ounce of happiness...
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