The Up Steps Inn - JD Wetherspoon — Restaurant in Oldham

It used to be a great pub the manager and staff were lovely. God knows what happened but its just dreadfull now. The manager is just awful and the staff very rude and not at all helpfull I was in a few weeks ago this rude girl came and ordered me to turn my telephone down I was sat in the back she said their had been a complaint about the noise of my phone from somebody sat in the front I had to ask her 3 times what she was saying because the table behind had 6 women screaming and shouting. I said how can anybody here a phone over this noise your stood next to me I couldn't hear you. She said I told you turn your phone down if you dont turn it down I will report you to the manager. I said it has no volume my volume is switched off I put it to her ear. She looked at my friend said it's his she then very nasty shouted to him turn your fin phone down people at the front are complaining. Hear her he came out of the booth stood next to her asked her to repeat what she had said she did with the cuss word included. He said don't swear at me no one can hear anything with them 6 women my volume is off she tutted walked off. She reported my friend for arguing the manager said he was barred he didn't argue he told her his volume was off and about the noise of the 6 women. Lots of people have stopped going in now because of the manager and staff. If you complain about the staff you get barred I know 4 people this has...

Absolutely awful to be honest! We've been here loads of times just for drinks and been really happy, however, this time we met family for a nice meal, and were bitterly disappointed. We all ordered food with a drink included, but two beers that we ordered had to be changed as it was off, the replacements were warm and flat tbh, and the shipyard beer was a glass full of froth that I was told would "settle"! I've drunk shipyard many times and never experienced this! After a forty minute wait for our food and empty glasses, we ordered wine, you can't go wrong with wine! And asked where our food was? It was just on its way, whew! We were starving, we'd walked from Dukinfield for a pint and a pizza 🍕. It was cold! We were so hungry that we ate a bit of it, there was no staff to voice our concerns to, as it was a family thing we sat there for quite sometime watching none of the tables being cleared, plates and glasses were building up everywhere and people were coming in and walking out because they were not happy at the state of the tables. I couldn't blame them tbh. Come on wetherspoons, employ more staff and get back to the fun place that...

In the past I have had some bad experiences in this pub but today was excellent Bar staff was very nice and very fast and trying there hardest to clear the bar Which was very busy I ordered some food for me and my mum one small fish-and-chips with a pint of Guinness and regular fish-and-chips with a can of pop for £13.66 This was in the afternoon of special 2 till 5 The food was very nice and for the money it was excellent value, call in today for Traditional breakfast food was on job and a £3.14 with free ice cold water wow excellent value for money and staff on job and very fast and friendly was in there this afternoon very busy Saturday ordered a couple of drinks off the app after waiting 20 minutes I went to the bar and they serve me from there I don't blame the staff in any way there's not enough staff to cope with the amount of people in the pub so on the weekend or when busy unless ordering food I wouldn't order on app but got it in the end and...