At first, it appears as a quirky alternative, with festival vibes, in an idyllic setting by the river. But, sadly rude and unprofessional staff, completely ruin this experience. Having been here once before, I returned with a couple of friends who I had recommended it too. My friends arrived carrying open drink cans which they had been enjoying whilst on their walk through port meadow. Nearly empty, they placed them on the table whilst greeting us and deciding what to order from the bar. The barman swiftly came over to our table and abruptly interrupted us, he very loudly and rudely informed us that we couldn’t have open cans on the table and to put them away (which my friends immediately did before proceeding to the bar to place their order). Hostile and sneering stares followed from the barman throughout the duration of our visit. Whilst trying to ignore this and enjoy our drinks, a staff member sneaked up behind us and grabbed the cans from the floor. She then hurried away from our table back towards the barman, with a very smug and triumphant look on her face. Following this, I called her over to the table to ask for an explanation for her apparent abrupt and rude actions, to which she replied, in a stand offish manner about their policy regarding open drink containers. There was no acknowledgement of her rude and unprofessional behaviour and no apology given. After this interaction, she skulked back to the bar, smirking. Hostile and sneering stares continued from herself and the barman. Given how uncomfortable and unwelcomed we were made to feel, we certainly didn’t stick around for a second round of drinks, as initially planned. The situation could have been handled very differently; a professional, polite and friendly manner, would have resulted in more drinks purchased and repeat custom, not to mention further recommendations to friends and family. But least to say, my friends and I will definitely not be visiting here again! Don’t waste your time. Far better pubs further up the river, where you’ll be served with a smile and treated with with respect snd dignity.