Chesters Chicken (Ribbleton) — Restaurant in Preston

If you could award 0 stars then this is very fitting for this so called food establishment. Not one bit of hygiene between the staff, scratching there face and beard before starting food. I should of left at that point but my pregnant Mrs wanted a chicken burger so I waited.

We got home and she was the first to have her food. Picture provided.

I called them up as I live 15 mins from Chesters and told them that I wouldn't be eating the food and what was wrong with it and that I wanted a refund they said on the phone it was OK to come the day after. So I did I came and politely asked for my refund they said where is the food? I told them I had spoken to him on the phone and that they said come the nect day for a refund he said I can't give you a refund if you don't give me the food back..

Now I won't cry over £29 however the service hygiene and food is all below standards. Avoid...

ZERO out of 100 for incompetency and rudeness. Don't order ever again anybody!!!!!!!!!!!!!!! Next time catch them out by installing CALL RECORDER on android or iPhone. I just ordered triple deal pizza now from Chester's Ribbleton Lane. It was wrongly made up missing Peri Peri beef on one of the pizzas. I had regularly ordered the same order again and again from them. The sales team member was rude and inconsiderate blaming me. I asked to speak to the manager and he said he is not available. I have sent a complaint email about Ribbleton Lane franchise to Moor Lane Chester's grill asking them for help in contacting the manager of Ribbleton Lane. All young kids working behind the counter, hardly 17,18,19 yes old. Never order from a takeaway run by such young kids. Always check the reviews, see the 1 at the bottom...

Chester Chicken in Ribelton maintains a generally satisfactory level of hygiene. The handling of food, including preparation, cooking, re-heating, cooling, and storage, meets acceptable standards. The cleanliness and condition of the facilities and building are also generally satisfactory.

Taste

In terms of taste, Chester Chicken delivers well. The food is enjoyable, and the pizza is particularly good.

Overall, while the hygiene and management aspects are satisfactory, the taste and quality of the food make Chester Chicken a worthwhile visit.

Conclusion

While the taste and quality of the food are commendable, there is a clear need for Chester Chicken to increase its hygiene standards. By improving cleanliness and food...