I’ve waited 2 months to calm down to write this review. Let me take you on a journey that I hope no woman, child or man has to go through.
First off, we waited around an hour before we piped up to ask where our food was. Thankfully we received two of the eight dishes an additional 10 minutes later. The beef dish was nice, but to accompany that was sourdough served with that can only be described as vegetable oil (described as olive oil on the menu). We complained to the waitress who unapologetically took the dish away.
10 minutes later we receive two more of the remaining six dishes left, which turned out to be our last. This is because they had lost the rest of our order. At this point our patience had already worn thin and our backup plan to find somewhere else to eat was in full swing. While we decided, we tucked into the meat board and the most flavourless calamari you can imagine that we also sent back. We knew it wasn’t just us as I saw another pristine portion of calamari that was abandoned from some other poor souls who probably left disappointed.
Two hours into this test of endurance, the manager comes over to apologise about the service and the food. It turns out that there had been some issues with the tills which somehow also affected the chefs ability to cook a decent meal. He assured us that the last four dishes would come but we all wanted to be home by 6am… Instead, he offered us a free round of drinks and 50% off the bill which, in all fairness, was the only salvation in this dire situation.
To make matters worse for the restaurant, we saw a celebrity BBC radio presenter dining on a nearby table. My girlfriend had a conversation with him on the way out and also had similar complaints about the service. Apparently one of the chefs had walked out. It’s a shame we didn’t know this earlier because we have walked out with him.
We left the restaurant disappointed, hungry, but optimistic to get some nice food elsewhere. We went round the corner to find a burger place called Boo that I can highly recommended.
I’m sure Fino has high ratings because the food and service was good once upon a time, however, if the standard is continuing to the level it was when I visited, save yourself the stress and...
Read moreMy partner and I recently booked a table at Fino Tapas in Preston for a birthday celebration, and it has quickly become one of our top restaurants! Our experience was fantastic, and I can't help but share how much we enjoyed it.
From the moment we walked in, the warm and welcoming atmosphere made us feel right at home. The ambiance is perfect for a relaxed evening with friends or a cozy dinner date. But let's talk about the food!
We started with the hummus and pitta bread, a great way to kick off the meal. The hummus was delicious, and the pitta was warm and soft. Next up were the meatballs – juicy, flavorful, and a real treat.
The highlight for us was the chorizo in red wine. Wow! The rich, savory flavors were amazing, and it's definitely a new favorite of ours.
The chicken in garlic and cream sauce was another hit. The tender chicken and creamy sauce were just right. And the patatas bravas with feta cheese and caramelized onions? So tasty! We kept going back for more.
To finish off, we had the churros. Crispy on the outside, soft on the inside, and paired with a great dipping sauce – a perfect sweet ending to our meal.
Fino Tapas has really nailed it. The food is great, the service is friendly, and the atmosphere is just what we were looking for. If you haven't been yet, do yourself a favor and book a table. You won't regret it!
Thanks, Fino Tapas, for making our birthday celebration so special. We can't wait...
Read moreWe arrived on time to our booking, the table wasn't ready and we waited 40minutes to get seated. We ordered drinks and nibbles for the waiting area. The drinks arrived 30min later and the nibbles never arrived, despite mentioning we had a pregnant lady who needed to eat. Once seated, we explained there was a few different dietary requirements- vegetarian, pescatarian and lactose intolerant, which we were told would be dealt with before the food came out. Those with intolerances were not catered for. We had one pescatsrian dish but the veg person and dairy free only had potatoes and bread, we had to ask for the mushroom dish to be lactose free. We asked for drinks multiple times and they would take 20/30 mins to arrive and needed reminders to the staff. The same bottle of wine was ordered 3 times before it arrived and at which point we needed to ask for glasses twice after that. After we had been there for 2 hours 20 minutes we were still waiting for 3 dishes each. Our pregnant person had to leave she was that hungry as well as our vegetarian. We told the staff to cancel the food in the end as we were so disappointed and had waited so long. After spesking to the manager it was clear the feedback had not been taken on board. Fino has been a firm favourite for years, safe to say we will never return. You have lost...
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