The Market Stores, Reigate — Restaurant in Reigate and Banstead

Terrible night. Decided to go to the advertised quiz night. (Tues). Popped in at about 3.15 on the day (11/7) to ask what time the quiz was on. We were told it started at 7.15. We arrived to a fairly quiet pub st 7.15. Ordered drinks and again asked the time of the quiz. Again told 7.30. Found a table. According to the sign the upstairs area was closed for a private function. We then ordered some food. Realised it was past the quiz start time, but thought it may be 7.30-8. Food arrived. We asked for cutlery to be told by the staff member they had to speak to other customers who had ordered food, but they would be back in 30 secs. He returned over 15 mins later with the cutlery!! We had finished the food. We found some drink napkins and a couple of knives ourselves. Luckily we had burgers. After asking why he hadn’t brought our cutlery, he said the other job took him longer than expected. I suggested our request for food utensils should have taken priority as if we had waited our food would have been cold. I then asked about the quiz. Which we were then told takes place upstairs. They put the sign up so they don’t have to open the upstairs bar, as there are only two staff!! We bought food and two rounds of drinks, spending nearly £100 and didn’t even do the quiz we had arrived for. We also spoke to the female staff member who wasn’t that much better and agreed when someone enquires about the quiz being pointed in the right direction would have helped! She also said we should really book, again not informed by any staff member and the website says just turn up! Really badly managed pub, poor communication and only average food. Very disappointing...

Would give all 0 stars if i could. Terrible place. Booked a private birthday event here and they came very close to absolutely ruining a 30th birthday and gave no sh*ts about it. Fistly they did make us aware that the kitchen was closed and we could not bring our own food which is fair enough. But they said they would lay out Crisps and snacks for us and make it look nice for our arrival. They did none of that. Secondly when booking, they said we could connect our own music and play it through the speakers in our private area, and to make a playlist. On arrival we were told there is absolutely no chance we are allowed to play our own music and had to make do with theirs which was poor and quiet. This upset us alot as you can image this was supose to be a special event, where we could have fun and a dance. No dancing happened at all. Lastly, when booking they told us we could stay until 11pm with kids. Out of the blue we were told as we have kids with us we have to be out by 9pm!! On all of these issues they did absolutely nothing to help us would not budge on anything! What a terrible place. Luckily we spoke to another venue nearby and they welcomed us all on such short notice and we stayed with kids until midnight, were able to play music and ordered pizza for everyone. ...

I recently (26/01/24) organized a social event at The Market Stores pub in Reigate for 56 people, with buffet style food. We had the upper floor to ourselves. That space is plenty for the number of guests that we had, although it is a bit on the long and narrow side. The food deal we had was the finger buffet, for which there was a minimum of 5 items per person at £3.50 per item. I wondered if this would be enough for some of the big appetites in our group, but they assured us that it would be, and it certainly was. In fact I fear there was quite a bit of food left over, which was a shame as it was very tasty and very attractively presented. In particular, all items of food were clearly labelled as to ingredients, just as I had requested.

I had a lot of help and advice from AJ (mainly), and she responded quickly to any queries I had.

All in all, we had a great evening, and I would thoroughly recommend The Market Stores as a venue for a gathering of this...