Came for a break at 8 months pregnant which was initially gorgeous; room was stunning clean and had all ammenities, staff attentive despite us being 30 mins late, food exceptional quality and presentation. We changed our evening meal to 730, which ofcourse made me sleepy ( we were unaware that 4-5 freshly cooked meals take about 45 mins between each but no worries, they tasted great) we asked your server if we could take them to our room because of my visibly declining health & energy, they said no because "people make a mess". I can see the logic but if someone if so pregnant, tired & nearly passing out at your table then accomodations should be made. After paying £160 for a suite, extra for a meal and being pregnant, members of staff saw how visibly unwell I was and made no attempt to treat me as a normal, unwell patron offering no hospitality to allow me to take my meals I had paid for to my suite, giving the excuse "our boss said so". When you operate as a trader or service provider, pregnancy is a legally protected chacracteristic: The Equality Act 2010 calls this pregnancy and maternity discrimination. There was no health and safety reason for treating me differently, meaning you had no legal right to to deny me room service or treat me differently due to my pregnancy. I was given the option of "you can have a doggy bag tomorrow" What use is an evening meal, cold and a day late? I never saw a manager or had my concerns taken seriously or shown any inclination that there would be an attempt to make ammends. I hope your boss enjoys £200 from a working class family that couldn't get the full experience from your restuarant and rooms. It's shocking that this discrimination takes place in 2024. I have written a few public reviews warning others that If theyre pregnant, unwell, have a chronic illness or anything that prevents them from finishing their meal, the should avoid your business because from my experience you will make 0 accomocations for them. I actually doubt you even have first aid training at this point. This is a discriminatory business. We've since had to order a takeaway at extra cost to us. What could have been the most amazing little getaway with your many positives has been ruined by unsympathetic mangers who discriminate against anyone who isn't able bodied. It's...
Read moreHardly anything on the specials menu was Spanish, there was Korean, Japanese, Mexican, American, Middle Eastern, but hardly any Spanish dishes. The food was covered in smoked paprika so much so that every dish tasted the same. Don't understand why everything is covered in it, the prawns covered in it, the potatoes covered in it, the chips covered in it. Its overpowering as a seasoning and to put it on almost every dish is not good at all. The chicken thighs tasted like they'd been defrosted in a microwave then flash fried which made them really dry almost inedible. Ive never left chicken before anywhere but I left that, the beef rib was dry as well and the sauce too sweet. When the supervisor/manager asked if the food was OK I mentioned what ive put in this review to which his genuine reply was 'superb' so proves he wasn't listening and he wasn't being sarcastic. When I came to pay the bill I went to the bar to pay which seems like the norm in there apparently and the same member of staff asked if everything was OK and again I replied with the same as what's in this review which the reply was 'fantastic' like id had the best meal of my life. I spent £80 but been to better places for half the price. The food here now is shocking when it used to be so good. I won't be going again until they start serving Spanish food and food thats of a decent quality. I can cook better than the person making it. And another thing having everyone in the kitchen calling him 'chef' and the demands he was shouting out, jesus christ, thought he was something. Ive had better food at a greasy spoon cafe. Shouting service every two seconds which was overly loud which made the atmosphere of the place a little hard to hear the person sat across from me. Honestly give this place a miss over priced, over cooked and over seasoned. If you are going to serve certain food at least you make sure you spell what the ingredients are correctly on the specials menu. If you can't spell it correctly then how's your cooking. Poor standards and not as good as it used to be. Not even...
Read moreAn absolutely fantastic Tapas restaurant - we've eaten here numerous times, often early evening after a nice stroll around Hollingworth lake to build up a suitable appetite.
We sat outside on the terrace this time, which was very nice at this time of year and reminiscent of meals we've had at Port Olympic in Barcelona.
The waitress brought out the specials board to us and given the extensive and imaginative choices on it we struggled to select just a few tapas to order.
The dishes are light and fresh, not heavy and old fashioned like many other Tapas restaurants (that often only serve the tried and tested standards). We ordered some fish, meat and seafood dishes which were delicious along with a fresh salad and some bread for dipping.
The wine list is excellent and there's a good by the glass selection too. We were so spoilt for choice with savoury tapas that we couldn't accomodate dessert.
This is genuinely our favourite tapas restaurant in the north west of England (and we've tried most of them including the city centre stalwarts). The nice setting, proximity to the lake and atmosphere in the restaurant and terrace make for a really...
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