Squires Coffee Shop — Restaurant in Rochford

I popped into this tea room during the week I had to wait about 10mins before I could get a table so very busy good I thought it must be popular. Once seated I noticed that the chairs and carpet looked very dirty looked like the whoe place could do with a make over, after a wait of about 6mins the lady turned up with menu's and took our drinks order she was very friendly and polite then about 5mins later she came back and took our food order again very polite and efficient. We sat back enjoyed our tea and coffee. I was very surprised at how busy this little shop was and how quick and efficient the staff where but noticed how stressed they looked maybe need more staff to cater for the large numbers of people coming into the shop. Our food arrived and was OK. Not sure if I would rush back there as there are lots of cleaner looking shops in...

Place is an absolute shambles. Have tried to eat here three times now after moving into the area. The Service is the slowest I have ever received and it seems to be difficult to get an order that is hot and actually correct.

Tried to eat here for lunch today (for the final time I might add) and we waited 40 minutes for our order. I understand at lunch times you might be busy but to wait this long for some scrambled eggs on toast I thought was an absolute joke! I could of travelled home and cooked the same in less than half this time. Toast was cold and was brown bread which is not what was ordered. I wouldn't even expect to receive this service in Restaurant let alone a small cafe.

Think you need to look at how to train your staff to make sure you have top service and are able to turn around tables in a...

We visited on 12th September 2020, and the service, social distancing and food was good. The waitress took our contact details for Track and Trace, but I was disappointed that waiting staff did not wear masks, for their own safety, if nothing else. I realise they do not have to at the moment, according to the Government Guidelines. However, I noticed the table next to us was not wiped down between customers, so I wondered if this was common practice. The toilets were dirty, there were no hand towels, and no toilet roll in the holder. On speaking to the Manager, we received an argumentative response, and no apology. We were told that there were toilet rolls up on the shelf, and there was a hand dryer. Hand dryers are not advisable at the moment, but it wasn't working very...