Domino's Pizza - Bingham — Restaurant in Rushcliffe

I ordered a home alone deal on the 04.02.21, it consisted of a small pizza, a side and a drink. It came an hour and a half later. I let this go as I understand they are busy and are new, but little did I know half my order didn’t come! I received the pizza and that’s it. I spoke to the delivery driver and he said I’ll have to ring up. The person on the phone told me I’d have to wait another Hour and a half for the rest of my delivery so I demanded a refund.

I ordered today cookies and a couple of drinks. This took a trip to the shop, 3 denied calls and another hour and a half wait for it to come. He told me he has 15 delivery drivers on (which I don’t believe) and that my order had just been delivered. At this point I requested another refund and left the shop. I got home 5 minutes later and my food hadn’t been delivered. I rang another 5 times all of which they picked up the phone and then put it down. They answered on the 5th time and told me the order was 5 minutes away.

Ultimately I would not recommend to anyone!...

Minus stars would be more appropriate. Wish I had read the reviews first. Waited from 5pm to 7pm, no pizza, had phoned at 6:30pm to be told it was nearly there even though it had said on the app it had neen deliverd some time ago so I called again at 7pm only to be met with hostility and rudeness and was told that the pizza had been delivered. Apparently they had a delivery photo but couldn't show me that, so clearly rubbish or delivered to the wrong house. Not holding out hope for a refund or the pizza.

They claim to be sending it again in a couple of hours, which they obviously wouldn't do if they could prove it had already arrived.

Disgraceful, will be...

What a terrible pizza with so many burned craters from where the base has not been stretched correctly and a pizza that is not even a circle ..... i will never be ordering from here again . Complete waste of my time and money. Spoke to member of staff and was told no manager available and only 1 driver so would not be able to send out another pizza. Disgusting customer service . If i could deduct the 1 star i have given you i would. I will be travelling to west bridgford branch to order my pizza from now on . The base is not the...