Prezzo Italian Restaurant Manchester Media City — Restaurant in Salford

Prezzo - Italian food that is comforting to eat

Thank you for the hospitality that I received when visiting your Media City restaurant last Friday for a pre-theatre meal.

Food and menu

The menu is simple and is easy to read. The heading for each course can be easily found so you will not be lost when finding your favourite dishes.

Each dish has a good description about it giving a taste of what to expect from your food.

The menu includes all the popular Italian dishes. It also caters for all types of diners from Meat lovers to Fish lovers and Vegetarians.

In the Starters there is tasty Garlic Bread with Cheese, Calamari, Deep Fried Mozzarella if you love everything that is Cheese, Bruschetta, Italian Humous and more.

In the Mains there are a great selection of Pizzas on offer with various toppings and flavours. There is a good selection of Pasta from Ravioli to Spaghetti Bolognaise. If you love Meat then there is the Grill section with Burgers to choose from. For those that are healthy then are some salads for you.

There are a range of sides that can be added to accompany your Main. This includes House Fries, Truffle Fries, Green Salad and others to choose from.

If you have a sweet craving then there are some top Desserts from the sweet and heavenly Sticky Toffee Pudding to Biscoff Cheesecake with a soft and flaky biscuit base. If you love cold ones then there is Ice Cream for you too.

In the Starters the Garlic Bread was delicious. It was crispy on the outside with soft bread oozing with melted Cheese. The Calamari was cooked well and was not chewy or rubbery to eat. The Mayonnaise dip was a great addition as it adds flavour. The Deep Fried Mozzarella was scrumptious. A crispy fried topping with moorish Cheese inside. Yum.

For the Mains the Crab and Lobster Ravioli was great. It was presented beautifully. It was tasty and had a good flavour however I would have liked to have a sauce with it to make it more fragrant. A portion of Chips is a great addition as it adds texture to your meal.

The Biscoff Cheesecake was amazing. It was sweet and full of indulgent sticky Caramel with a light biscuit base that was soft to eat. Heaven.

Service

Our waiter Sergio was friendly and attentive. He gave us the time to choose the dishes that we wanted. He also gave us some great recommendations for the Desserts too. The food came pretty quick. It was all cooked fresh and it was presented beautifully.

Lighting and Access

The lighting is pretty decent at this restaurant however they may dim the lights during the late evening. Our table was near the window so we also had natural light. This enabled me to enjoy my meal in a relaxed atmosphere. In relation to access there are no stairs in order to enter the restaurant and it is great that it is all on one level.

Parking

Parking is available at the main one for the Quayside Media City UK (formerly The Lowry). If you have a Blue Badge then you will have 4 hours free parking from the time of entry by getting your ticket stamped inside. Alternatively you can park at the Media City multi-storey.

Pricing

This restaurant has mid-range pricing for tis dishes. Some of the Seafood dishes may be pricier then the other dishes. There are also discounts available on Voucher Codes that may apply.

If you love Italian food that is fresh, heart-warming and is tasty then head down to your...

Absolutely abysmal service today at lunch time. If I could give 0 stars, I would. As a semi-frequent visitor, we've been in this prezzo plenty of times and we have been recommending it to family and friends. When we arrived it was nearly full, but we managed to get a table. That's where the positives end. It took a while for someone to come and take our order, which was fine given the fact it was busy. First thing I said to the waitress was "we want all the food together" and then we proceeded to order two meals from the starters and pizza sections. The girl didn't confirm or repeat the order and just went away. In about 25min time we were brought just the two starters and again she just walked off. After flagging her down and asking if the rest of the food is coming, she said no, she was under the impression it was supposed to come separately. We said we asked for it together , which was literally the first thing I said. She said she doesn't know how quickly the food could be made and again walked off. We couldn't start eating our food given the fact half of it was missing , so we started waiting. Mind you absolutely no one came to apologize or advice how long it would be. After additional 40mins (on top of the previous 25) with the cold half of our food untouched and no one bothering to come and update us on what's happening, we asked the waitress for a box for that food and for the pizzas to be boxed up rather than on a plate. While I was trying to ask for the bill she walked off again and we didn't see her for another 10minutes. We managed to get the managers attention and went through what happened and that we want the bill and the food to be boxed up. She said she'd sort it out. From my seat I could see the pizzas where only then started. So about an hour after we ordered. After few more minutes of everyone just ignoring us, we finally managed to get the food and bill. And when the waitress came to take the payment, she said "oh yeah sorry, it's just busy today". That was the only apology given. Does the fact that it's busy mean we need to wait over one hour for our full order and after complete ignoring from the staff? If you can't handle busy periods just tell people you can't take walk ins , rather than wasting our time and money. Oh and to end a perfect time - when we opened the pizza boxes at home, we discovered the pizza dough was not cooked enough and needed additional 6-7 minutes in our oven. Plus the sauce from my starter meal was not put in the box. So waiting over 1h15mins just to have to cook the food at home.

This is genuinely the worst service we've ever received and it's shocking how badly it was dealt with. And serving food which is clearly not cooked enough can make someone sick.

I am completely aware that no one from the management team would take responsibility, as we've seen during our visit no one cares to even come and apologize, so just take notes and refuse to serve people if you can't do your job properly and you waste people's...

We havd booked a table at prezzo in Manchester. We went there on time our booking was at 6 o’clock and we was there at 5:55 and they told us that you’re quite earlier. I know that it’s your time but we are really busy and we don’t have your table at the moment so we had to wait for 10 minutes for our table to be ready Which it was fine, we didn’t have any problem , We was three people and we sit in one table for two we order Drinks I ordered the porn star martini which it wasn’t taste like a porn star martini at all a cotenant this cocktail needs to be sweet and it was really really Bitter test, and the second one we ordered the food at 6:15 and we got the food on the table by 19:25we asked three members of the staff how long it will take for our food and they told us let me go and check and no one came back to give us a answer that if the food might take while no one came on the table we ask three members one lady with blonde hair with glasses she was sitting the customer on the tables . I ask her and she said like I go and check and she never came back and also I asked a gentleman with he Back neck tattoo he said I go and check and he never came back on the table to tell us how long we needed to wait we were with the kids we ordered the kids food and it didn’t came first how it should be. It came after one hour and something on the table. We told them at least to have the kids food But no it didn’t came on time and we were really disappointed. We ask to order dessert and we ask how long it might take for the dessert and they told us we are really afraid that you might be waiting more than 15 to 20 minutes to get the desserts on the table so we didn’t order at all we just ask the bill. We have been to a two different other prezzo in London a few time and we were really happy one in ENFIELD at London one in Oxford and we were really happy with the service with the food with everything this Prezzo here they really disappoint us about the service and the timing with the food and with the waiting time and no one answer you the questions, we understood that it was busy and it was less staff but at least answer the question When the customer asking you don’t let them wait on the table without any answer or you should let them know from beginning that because of the busy time we are at the moment that might take longer Than usual, the food to be on the table, is really understandable not how it was yesterday without any...