The KESAR — Restaurant in Sandwell

Came here for the 1st time with my family for Mother’s Day as was recommended by my mum who regularly eats here. The customer service was discusting! As its our 1st time we wasn't aware that there was a set menu. And we didn't discover this until we over heard the table beside us. As we wasn't given the option when seated and menus was handed to us as only the standard menu so we ordered from that. We then discovered that when you walked in there are leaflets with the set menus if you haven't been here before how are you expected to know. Other curry houses give you the option of both menus at your table to give you the option. So when we paid as we had ordered a starter curry and rice we told the man we have 1 set menu. He was very sharp and rude saying well you can't have that as you didn't ask for it?? As said we wasn't given the option and didn't know and he kept insisting that it's basically our own fault we didnt order it and that he won't honor the deal. Yes it's only a difference of a few pound but that's but not the point. If you want returning customers you would say that's OK no problem I'll do it for you but next time ask before ordering.. This has totally put me off from returning again and for him being so rude about it that is not how you treat your customers! Especially when my mum is a regular I won't be recommending you to anyone and maybe in the future you will give other customers the option of both menus at the table as this is really poor...

How the hell did this place get 4.6 stars? The food was absolutely terrible words cannot even describe how this was the worst Indian food I have ever had in my life and even worse I ordered this as my birthday meal. The food was beyond bland and dishes that were meant to have some spice to it had completely non-at all. I ordered pathia and it was watery, but it was like watery whereas the water and the tomato sauce was like separating for some reason. The lamb that was also in the dish I’m still trying to work out how you can have lamb that is cooked in a sauce yet is drier than the Sahara desert. The onion bahji’s were also bland. The chicken biryani tasted off and don’t even get me started on the spinach and lentils. The only thing that was good about my meal was the peshwari naan Which I am convinced they must’ve not made themselves considering the fact that it was actually good. They had the cheek to give me one less tiger prawn in my dish than what was stated on the menu when I ordered which is a liberty when I paid £10 for that one Dish. It is safe to say I do not care if This is the last Indian takeaway on earth I will never ever in my life be buying anything from this restaurant again I would rather go and buy a pot source from the...

First time ordering takeaway Ordered hear as it had decent reviews Food came relatively quick Friendly service however I am far from impressed from the food !! Had the chicken and lamb shashlick curry ( recommended by guy on the phone ) Came and was bland as hell and just pure tomatoes in it in a tomatoe sauce nothing curried about it. The lambs ( think was mutton ) was tough and chewy dident see any chicken in the dish Chicken sagg was tasteless both were very skimpy on the meat Had chicken pakora starter and chicken wings They sent 2 chicken wings TWO ! Which were colde and dry And the pakora was greesy like had been sat for a long time Chips was nice sauces was nice ( mint yogurt ) Very very disappointed will not be re ordering My advice find somewhere else or cook...